William Bridges
Beaverton,OR
Summary
My experience as an operations specialist, along with the ability to work effectively with my peers and management, has enabled me to provide clear answers and effective remedies to co-workers, vendors, and customers alike. I pride myself on my positive attitude and willingness to work to complete assignments promptly and efficiently.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
23
23
years of professional experience
Work History
Senior Specialist I, HR Data Management
Nike, Inc.
09.2008 - 11.2024
- Monitor and manage HR tasks and cases in Workday and ServiceNow to ensure timely and accurate resolution of core Data Management work, including personal data changes, one-time payments, external payroll inputs, VOE support, termination process, employee contracts and contract extensions, onboarding, new hires, compensation updates, work authorization monitoring, service date research, electronic and physical file related tasks.
- Maintains accurate and complete employee data to meet local requirements and ensure data quality for downstream systems (Payroll, Mobility, Comp & Benefits), and follow documented work instructions and SOP's.
- Own DM Production Plan audits, including the identification and resolution of data errors in a timely manner to ensure compliance and accuracy in HR Operations.
- Lends support to Nike leaders and delivery operations by assisting with Corporate, Retail, and Global position or other Nike related business needs.
- Works on team projects as needed (Org Transformations, Year-End, Open Enrollment, Compliance, etc.).
- Serves as the SME for regional DM operations, including the maintenance of local and global work instructions.
- Improved client satisfaction by customizing service delivery approaches according to unique business needs.
- Established strong working relationships with clients through exceptional customer service and proactive communication efforts.
- Completed weekly regional and global reports to correct or maintain customer data having direct impacts on pay changes, home and work location updates, and taxes to align with legal processes and policies.
Product Assignment Clerk
Nike, Inc.
01.2008 - 09.2008
- Coordinates efforts within and across departments to ensure inventory integrity and customer order fulfillment
- Reconciles wave-to-wave flow of product to assure assignment completions and meet product goals
- Improved communication between departments with thorough documentation of task statuses and updates.
- Promoted a positive working environment by addressing employee concerns related to workload and deadlines.
- Applied appropriate scan statuses to packages, handled hazardous material damage and accounted for loose product.
Restock Lead
Nike, Inc.
01.2007 - 12.2007
- Initiates and leads projects and teams to support company initiatives related to productivity, quality, and process improvements
- Facilitates the training of others on company systems, processes, and equipment
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed and maintained courteous and effective working relationships.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Sr. Material Handler
Nike, Inc.
10.2001 - 12.2007
- Collecting merchandise from the distribution center and safely transporting materials to the shipping bay.
- Receiving and documenting merchandise for delivery or return.
- Keeping an inventory of all merchandise entering or exiting the warehouse.
- Identifying any missing, lost or damaged materials and immediately notify the supervisor.
- Ensuring that all the merchandise is safely and securely packed and labeled for shipping.
- Managing all merchandise with appropriate care.
- Assisting with training of newly employed workers.
Shipping Lead Clerk
Nike, Inc.
10.2001 - 12.2006
- Coordinating with freight companies, being a resource to answer questions for vendors, customers, and other departments utilizing IBM and Movers systems.
- Handling bills of lading and meeting shipping deadlines.
- Scanning labels to ensure products are shipped to the right destination.
- Ensuring that all the merchandise is safely and securely packed and labeled for shipping.
- Managing all merchandise with appropriate care.
- Handled day-to-day shipping and receiving overseeing 500-1000 packages per day.
Education
High School -
Grant High School
Portland06-1991
Skills
- Attention to detail
- Problem-solving abilities
- Teamwork and collaboration
- Adaptability and flexibility
- Effective communication
- Workflow optimization
- Professional demeanor
- Written communication
Awards
- Awarded MVP Q1 - 2006 in distribution/logistics.
- Nominated MVP in Q1 2009 for performance.
Timeline
Senior Specialist I, HR Data Management
Nike, Inc.
09.2008 - 11.2024
Product Assignment Clerk
Nike, Inc.
01.2008 - 09.2008
Restock Lead
Nike, Inc.
01.2007 - 12.2007
Sr. Material Handler
Nike, Inc.
10.2001 - 12.2007
Shipping Lead Clerk
Nike, Inc.
10.2001 - 12.2006
High School -
Grant High School
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