William Broughton
Shelbyville,KY
Summary
Dynamic Master Scheduler and Customer Service Manager at Dana Incorporated, adept at optimizing production plans and enhancing workflow efficiency. Proven expertise in production planning and exceptional communication skills, driving continuous improvement and team collaboration. Successfully developed master schedules that improved delivery efficiency, meeting customer demands while fostering a culture of accountability.
Overview
39
39
years of professional experience
Work History
Master Scheduler/Customer Service Manager
Dana Incorporated
06.1985 - 11.2024
- Communicated with manufacturing floor and scheduling teams to determine production plans.
- Implemented best practices in scheduling methodologies to optimize workflow efficiency and minimize bottlenecks.
- Supported plant lean, safety, quality and continuous improvement efforts.
- Collaborated with cross-functional teams to ensure alignment of schedules, resources, and priorities.
- Mentored junior schedulers in best practices, fostering a culture of accountability and continuous improvement.
- Developed comprehensive master production schedules that accounted for material availability, labor requirements, and equipment constraints.
- Performed analysis of materials to maximize product planning, capacity, product completion and delivery efficiency meeting customer and site requirements.
- Answered customer questions and fulfilled specialized client needs.
Education
High School Diploma -
Shelby County High School
Shelbyville06-1985
Skills
- Production planning
- Excellent verbal and written communication
- Production floor supervision
- Deadline management
- Production coordination
- Teamwork
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Shipping and receiving
- Detail-oriented
- Team building
- Self motivation
- Task prioritization
- Adaptability
- Order fulfillment
Timeline
Master Scheduler/Customer Service Manager
Dana Incorporated
06.1985 - 11.2024
High School Diploma -
Shelby County High School
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