Summary
Overview
Work History
Education
Skills
Timeline
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William Byard

Kempner,TX

Summary

Versatile and dynamic, with a proven track record at Kingpin Tattoos, I excel in design skills and customer service. Leveraging creativity and professionalism, I've effectively grown client bases and streamlined operations. Skilled in hygiene and sterilization, my approach ensures client satisfaction and optimal project outcomes, embodying critical thinking and problem-solving abilities.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

13
13
years of professional experience

Work History

Tattoo Artist

Kingpin Tattoos
08.2014 - Current
  • Created custom tattoo designs for customers.
  • Anticipated design issues and proved to be proactive in developing effective solutions.
  • Utilized photographs and sketches from customers to develop ideas.
  • Collaborated closely with clients during design revisions to ensure their vision was accurately captured before beginning the tattoo process.
  • Educated clients on proper aftercare procedures, minimizing complications and promoting optimal healing results.
  • Streamlined appointment scheduling for improved efficiency, ensuring timely completion of tattoo projects.
  • Managed inventory of supplies needed for daily operations while maintaining cost-effective spending habits.
  • Assisted in managing the studio''s social media presence, showcasing completed tattoos and promoting upcoming events.
  • Continuously improved artistic skills through ongoing education and participation in industry workshops or conferences.
  • Grew client base by marketing services.
  • Maintained schedule and kept appointment times.
  • Applied permanent tattoos using indelible, non-toxic ink.

Customer Service Representative

BlackBoard
01.2013 - 08.2014
  • Responded to customer requests for products, services, and company information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Loan Processing Officer

First National Bank Of Texas
08.2011 - 01.2013
  • Ensured accuracy in data entry by meticulously reviewing all documentation submitted by borrowers before submission for underwriting approval.
  • Continuously updated knowledge of company products, guidelines, and loan programs to ensure accuracy in advising borrowers on their options.
  • Participated in ongoing training programs to stay current on industry trends, regulations, and best practices in loan processing.
  • Monitored pipelines to track and log status of loans.

Education

High School Diploma -

Killeen High School
Killeen, TX
05-2010

Skills

  • Hygiene and Sterilization
  • Design skills
  • Professionalism and Ethics
  • Creativity and imagination
  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Data Entry
  • Problem Resolution
  • Call center experience

Timeline

Tattoo Artist

Kingpin Tattoos
08.2014 - Current

Customer Service Representative

BlackBoard
01.2013 - 08.2014

Loan Processing Officer

First National Bank Of Texas
08.2011 - 01.2013

High School Diploma -

Killeen High School

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William Byard