William Caiden Miller
Columbus,GA
Overview
4
4
years of professional experience
Work History
Hood Technician
Express Oil Change & Tire Engineers
Opelika, AL
07.2024 - 11.2025
- Performed routine inspections and maintenance on vehicles to ensure optimal functionality.
- Diagnosed mechanical issues using diagnostic tools and equipment for accurate repairs.
- Assisted in oil changes and fluid replacements to enhance vehicle performance.
- Collaborated with team members to streamline service processes and improve efficiency.
- Maintained clean work environment adhering to safety standards and regulations.
- Provided exceptional customer service, addressing inquiries and concerns effectively.
- Trained new technicians on best practices for vehicle maintenance and safety protocols.
- Reduced vehicle downtime for clients by efficiently completing hood maintenance tasks in a timely manner.
- Delivered consistent quality service by adhering to company policies, safety regulations, and industry best practices.
Lead Lifeguard
MWR Aquatics
Fort Benning, GA
06.2023 - 07.2024
- Supervised daily pool operations, ensuring safety and compliance with health regulations.
- Trained and mentored junior lifeguards in emergency response protocols and customer service skills.
- Conducted regular equipment inspections, maintaining functionality and safety standards.
- Developed and implemented training programs to enhance team performance and efficiency.
- Collaborated with management to improve operational procedures and guest satisfaction initiatives.
- Responded to emergencies swiftly, utilizing first aid techniques to ensure patron safety.
- Monitored pool areas for cleanliness, enforcing rules to maintain a safe environment for all guests.
- Prevented accidents through proactive lifeguarding practices and maintaining a watchful eye on swimmers.
- Conducted regular pool maintenance tasks, ensuring a clean and safe swimming environment for patrons.
- Established strong relationships with local emergency services providers to facilitate rapid response in crisis situations.
- Collaborated with fellow lifeguards to ensure seamless shift transitions and consistent coverage throughout operation hours.
- Responded to emergencies with swift action, providing first aid and CPR when necessary.
- Provided excellent customer service to all guests, addressing concerns promptly and professionally.
- Organized engaging swim lessons for various age groups, teaching essential skills for aquatic safety and enjoyment.
- Educated patrons on water safety procedures, fostering an informed public on safe swimming habits.
Shift Leader
Jeramiah’s Italian Ice
Columbus, GA
05.2023 - 08.2023
- Supervised daily operations, ensuring adherence to quality standards and safety protocols.
- Trained and mentored team members on efficient workflow processes and customer service practices.
- Monitored inventory levels, coordinating restocking efforts to maintain optimal supply availability.
- Implemented strategies to enhance team productivity and streamline task execution.
- Resolved customer inquiries, providing solutions that improved satisfaction ratings and repeat business.
- Ensured compliance with health regulations through regular inspections and corrective actions as needed.
- Collaborated with management to develop training materials that enhanced employee performance and engagement.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Enforced company policies and regulations with employees.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Restaurant Waiter
Cheddar’s
Columbus, GA
12.2021 - 02.2022
- Provided exceptional customer service to enhance dining experiences and ensure guest satisfaction.
- Assisted in training new staff on menu knowledge and service protocols to improve team efficiency.
- Managed table assignments and prioritized service flow during peak hours for optimal operations.
- Collaborated with kitchen staff to ensure timely food delivery while maintaining order accuracy.
- Utilized POS system for processing orders and transactions, ensuring accurate billing for guests.
- Resolved customer complaints promptly, contributing to a positive restaurant atmosphere and repeat business.
- Maintained cleanliness and organization of dining area to comply with health and safety standards.
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
Team Member
McDonald's
Columbus, GA
08.2021 - 10.2021
- Collaborated with team to maintain efficient workflow and meet daily operational goals.
- Assisted in training new team members on standard operating procedures and safety protocols.
- Monitored inventory levels and performed stock replenishment to optimize supply availability.
- Ensured cleanliness and organization of work area to enhance productivity and safety standards.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Executed daily tasks independently while adapting to changing priorities and demands effectively.
Education
High School Diploma -
Cleburne High School
Cleburne, TXSkills
- Brake system proficiency
- Excellent work ethic
- Quality-focused
- Client service
- Commitment to quality
- Strong leadership skills
- Attentive to detail
- Willing to learn
- Teamwork
- Hardworking and dedicated
- Customer service
- Team player
- Multitasking
- Reliability
- Excellent communication
- Critical thinking
Timeline
Hood Technician
Express Oil Change & Tire Engineers
07.2024 - 11.2025
Lead Lifeguard
MWR Aquatics
06.2023 - 07.2024
Shift Leader
Jeramiah’s Italian Ice
05.2023 - 08.2023
Restaurant Waiter
Cheddar’s
12.2021 - 02.2022
Team Member
McDonald's
08.2021 - 10.2021
High School Diploma -
Cleburne High School