Overview
Work History
Education
Skills
Timeline
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William Caiden Miller

Columbus,GA

Overview

4
4
years of professional experience

Work History

Hood Technician

Express Oil Change & Tire Engineers
Opelika, AL
07.2024 - 11.2025
  • Performed routine inspections and maintenance on vehicles to ensure optimal functionality.
  • Diagnosed mechanical issues using diagnostic tools and equipment for accurate repairs.
  • Assisted in oil changes and fluid replacements to enhance vehicle performance.
  • Collaborated with team members to streamline service processes and improve efficiency.
  • Maintained clean work environment adhering to safety standards and regulations.
  • Provided exceptional customer service, addressing inquiries and concerns effectively.
  • Trained new technicians on best practices for vehicle maintenance and safety protocols.
  • Reduced vehicle downtime for clients by efficiently completing hood maintenance tasks in a timely manner.
  • Delivered consistent quality service by adhering to company policies, safety regulations, and industry best practices.

Lead Lifeguard

MWR Aquatics
Fort Benning, GA
06.2023 - 07.2024
  • Supervised daily pool operations, ensuring safety and compliance with health regulations.
  • Trained and mentored junior lifeguards in emergency response protocols and customer service skills.
  • Conducted regular equipment inspections, maintaining functionality and safety standards.
  • Developed and implemented training programs to enhance team performance and efficiency.
  • Collaborated with management to improve operational procedures and guest satisfaction initiatives.
  • Responded to emergencies swiftly, utilizing first aid techniques to ensure patron safety.
  • Monitored pool areas for cleanliness, enforcing rules to maintain a safe environment for all guests.
  • Prevented accidents through proactive lifeguarding practices and maintaining a watchful eye on swimmers.
  • Conducted regular pool maintenance tasks, ensuring a clean and safe swimming environment for patrons.
  • Established strong relationships with local emergency services providers to facilitate rapid response in crisis situations.
  • Collaborated with fellow lifeguards to ensure seamless shift transitions and consistent coverage throughout operation hours.
  • Responded to emergencies with swift action, providing first aid and CPR when necessary.
  • Provided excellent customer service to all guests, addressing concerns promptly and professionally.
  • Organized engaging swim lessons for various age groups, teaching essential skills for aquatic safety and enjoyment.
  • Educated patrons on water safety procedures, fostering an informed public on safe swimming habits.

Shift Leader

Jeramiah’s Italian Ice
Columbus, GA
05.2023 - 08.2023
  • Supervised daily operations, ensuring adherence to quality standards and safety protocols.
  • Trained and mentored team members on efficient workflow processes and customer service practices.
  • Monitored inventory levels, coordinating restocking efforts to maintain optimal supply availability.
  • Implemented strategies to enhance team productivity and streamline task execution.
  • Resolved customer inquiries, providing solutions that improved satisfaction ratings and repeat business.
  • Ensured compliance with health regulations through regular inspections and corrective actions as needed.
  • Collaborated with management to develop training materials that enhanced employee performance and engagement.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Enforced company policies and regulations with employees.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Restaurant Waiter

Cheddar’s
Columbus, GA
12.2021 - 02.2022
  • Provided exceptional customer service to enhance dining experiences and ensure guest satisfaction.
  • Assisted in training new staff on menu knowledge and service protocols to improve team efficiency.
  • Managed table assignments and prioritized service flow during peak hours for optimal operations.
  • Collaborated with kitchen staff to ensure timely food delivery while maintaining order accuracy.
  • Utilized POS system for processing orders and transactions, ensuring accurate billing for guests.
  • Resolved customer complaints promptly, contributing to a positive restaurant atmosphere and repeat business.
  • Maintained cleanliness and organization of dining area to comply with health and safety standards.
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.

Team Member

McDonald's
Columbus, GA
08.2021 - 10.2021
  • Collaborated with team to maintain efficient workflow and meet daily operational goals.
  • Assisted in training new team members on standard operating procedures and safety protocols.
  • Monitored inventory levels and performed stock replenishment to optimize supply availability.
  • Ensured cleanliness and organization of work area to enhance productivity and safety standards.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Executed daily tasks independently while adapting to changing priorities and demands effectively.

Education

High School Diploma -

Cleburne High School
Cleburne, TX

Skills

  • Brake system proficiency
  • Excellent work ethic
  • Quality-focused
  • Client service
  • Commitment to quality
  • Strong leadership skills
  • Attentive to detail
  • Willing to learn
  • Teamwork
  • Hardworking and dedicated
  • Customer service
  • Team player
  • Multitasking
  • Reliability
  • Excellent communication
  • Critical thinking

Timeline

Hood Technician

Express Oil Change & Tire Engineers
07.2024 - 11.2025

Lead Lifeguard

MWR Aquatics
06.2023 - 07.2024

Shift Leader

Jeramiah’s Italian Ice
05.2023 - 08.2023

Restaurant Waiter

Cheddar’s
12.2021 - 02.2022

Team Member

McDonald's
08.2021 - 10.2021

High School Diploma -

Cleburne High School
William Caiden Miller