Summary
Overview
Work History
Education
Skills
Timeline
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William Calhoun

Gold Canyon,AZ

Summary

Dynamic Associate Manager with a proven track record at Hertz Car Rental, enhancing customer satisfaction through meticulous vehicle maintenance and swift resolution of complaints. Skilled in heavy machinery operation and effective communication, I excel in staff training and development, ensuring top-notch service and operational efficiency.

Overview

9
9
years of professional experience

Work History

Associate Manager

Hertz Car Rental
Mesa Gateway, USA
01.2024 - Current
  • Schedule vehicale maintance when needed
  • Ensure vehicales are cleaned and ready for customer pick up
  • Monitored customer complaints and provided timely solutions to improve customer experience.

Ice Rink Operator

Ice Den Scottsdale
Chandler, USA
02.2016 - 10.2023
  • Operate the Zamboni ensure proper ice texture for skaters
  • Install’s and maintains ice surface
  • Assist patrons with proper hockey gear or skates
  • Security during free skate times / first aid
  • General maintenance and cleanup of ice facilities

Education

Locksmith School - Completed Course

Acme Locksmith School
Mesa, AZ
01.2015

Railroad Conductor Certificate - National Academy of Railroad Sciences

Johnson Community College
Overland Park, Kansas
07.2013

High School Diploma -

Horizon High School
Scottsdale, Arizona
05.2013

Skills

  • Heavy machinery operating
  • Zamboni operation
  • Ice rink maintenance
  • Rekeying
  • Mastering keying service
  • High security locks installation
  • Electronic locks installation
  • Door knob repair
  • Deadbolt repair
  • High security lock repair
  • Safe repair
  • Handyman skills
  • Intermediate welding skills
  • Locksmith skills
  • Quick learner
  • CPR certification
  • First Aid certification
  • AED certification
  • Effective communication
  • MEWP Scissor/Boom Lift Type 3 Group A&B certification
  • Staff training and development

Timeline

Associate Manager

Hertz Car Rental
01.2024 - Current

Ice Rink Operator

Ice Den Scottsdale
02.2016 - 10.2023

Locksmith School - Completed Course

Acme Locksmith School

Railroad Conductor Certificate - National Academy of Railroad Sciences

Johnson Community College

High School Diploma -

Horizon High School

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William Calhoun