Summary
Overview
Work History
Education
Skills
Timeline
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William Carroll

Weatherford,TX

Summary

High-energy manager successful in building/motivating dynamic teams, cultivating an open-door company culture, and contributing new ideas that drive company growth. Results-focused leadership professional offering 10 years of progressive experience transforming high-potential staff into outstanding team members driven towards financial/operational success. A forward-thinking supervisor seeking to leverage background into a general management role with a progressive organization.

Overview

13
13
years of professional experience

Work History

Lead Installer, Driver

Article Furniture
04.2020 - 08.2024
  • Provided on-site supervision and improved customer satisfaction by providing efficient and accurate installations ranging from large 100+ piece corporate customers to smaller residential installations.
  • Utilized electronic routing software and logging devices to track hours of service accurately, ensuring efficient scheduling for customer needs while ensuring compliance with DOT regulations.
  • Demonstrated strong work ethic by consistently arriving on time and completing projects as scheduled, leading to reduced callbacks by consistently providing high-quality installations and inventory management.

Driver, Route Specialist

AMC Pilot Car
01.2016 - 04.2020
  • Led route planning and pre-trip inspections to identify safety hazards specific to each route and oversize load.
  • Identified potential hazards and challenging areas and relayed information to both oversize drivers and other motorists, controlling traffic if needed.
  • Extensive and on-going knowledge of DOT laws for every state loads passed through ensuring lead vehicle, oversize truck, load, and other safety vehicles involved were at or above all compliances.
  • Managed company website including product updates, pricing updates and sales implementing quality increases to individual product pages and video installations and tutorials.

Hub Operations Manager

Flexi Compras
05.2011 - 11.2015
  • Supervised 14 employees across five stores driving excellence in daily operations and customer service including retail sales, financing, and account management.
  • Spearheaded opening six stores and assisted with opening of additional 10 stores - managing P&L, hiring, training, and development of new employees.
  • Commended for ranking as highest profitable Wal-Mart partner - generating fastest growth in revenue, number of accounts, and first store to become profitable.
  • Led hub store in delivering $800k+ in annual revenues in under three years while developing marketing strategies that were then used in all new company locations.

Education

Bachelor of Science - Economics

The University of Texas At Arlington
Arlington, TX
08.2002

Skills

  • Operations management
  • Staff development
  • Inventory control
  • Policy/program development
  • Project Planning
  • Expense Tracking

Timeline

Lead Installer, Driver

Article Furniture
04.2020 - 08.2024

Driver, Route Specialist

AMC Pilot Car
01.2016 - 04.2020

Hub Operations Manager

Flexi Compras
05.2011 - 11.2015

Bachelor of Science - Economics

The University of Texas At Arlington

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William Carroll