William Carroll
Weatherford,TX
Summary
High-energy manager successful in building/motivating dynamic teams, cultivating an open-door company culture, and contributing new ideas that drive company growth. Results-focused leadership professional offering 10 years of progressive experience transforming high-potential staff into outstanding team members driven towards financial/operational success. A forward-thinking supervisor seeking to leverage background into a general management role with a progressive organization.
Overview
13
13
years of professional experience
Work History
Lead Installer, Driver
Article Furniture
Austin, TX
04.2020 - 08.2024
- Provided on-site supervision and improved customer satisfaction by providing efficient and accurate installations ranging from large 100+ piece corporate customers to smaller residential installations.
- Utilized electronic routing software and logging devices to track hours of service accurately, ensuring efficient scheduling for customer needs while ensuring compliance with DOT regulations.
- Demonstrated strong work ethic by consistently arriving on time and completing projects as scheduled, leading to reduced callbacks by consistently providing high-quality installations and inventory management.
Driver, Route Specialist
AMC Pilot Car
Weatherford, TX
01.2016 - 04.2020
- Led route planning and pre-trip inspections to identify safety hazards specific to each route and oversize load.
- Identified potential hazards and challenging areas and relayed information to both oversize drivers and other motorists, controlling traffic if needed.
- Extensive and on-going knowledge of DOT laws for every state loads passed through ensuring lead vehicle, oversize truck, load, and other safety vehicles involved were at or above all compliances.
- Managed company website including product updates, pricing updates and sales implementing quality increases to individual product pages and video installations and tutorials.
Hub Operations Manager
Flexi Compras
Fort Worth, TX
05.2011 - 11.2015
- Supervised 14 employees across five stores driving excellence in daily operations and customer service including retail sales, financing, and account management.
- Spearheaded opening six stores and assisted with opening of additional 10 stores - managing P&L, hiring, training, and development of new employees.
- Commended for ranking as highest profitable Wal-Mart partner - generating fastest growth in revenue, number of accounts, and first store to become profitable.
- Led hub store in delivering $800k+ in annual revenues in under three years while developing marketing strategies that were then used in all new company locations.
Education
Bachelor of Science - Economics
The University of Texas At Arlington
Arlington, TX08.2002
Skills
- Operations management
- Staff development
- Inventory control
- Policy/program development
- Project Planning
- Expense Tracking
Timeline
Lead Installer, Driver
Article Furniture
04.2020 - 08.2024
Driver, Route Specialist
AMC Pilot Car
01.2016 - 04.2020
Hub Operations Manager
Flexi Compras
05.2011 - 11.2015
Bachelor of Science - Economics
The University of Texas At Arlington