Dynamic owner/operator with over 15 years of experience in business operations and customer service. Expertise in financial oversight and marketing strategy development, successfully optimizing inventory and enhancing customer satisfaction.
Overview
35
35
years of professional experience
Work History
Owner/Operator
U-Haul Franchise
Sewell
06.2020 - Current
Managed daily operations of the business, including staff, sales, inventory, and accounting.
Established business operations and developed strategies for growth and sustainability.
Oversaw customer service, ensuring high-quality support and satisfaction levels.
Inspection of rental trucks before and after all rentals to ensure they are driving a safe and reliable vehicle.
Owner/Operator
B & N Auto Sales
Sewell
02.2012 - Current
Managed daily operations and workflow of auto sales business.
Oversaw customer service and resolved client concerns effectively.
Developed marketing strategies to attract potential buyers and promote inventory.
Maintained financial records, including sales transactions and expenses.
Coordinated vehicle inventory management, including acquisition and pricing strategies.
Buyer/Seller
611 Car Connection
Philadelphia
01.2006 - 02.2012
Evaluated traded vehicle conditions and history reports for purchase decisions.
Negotiated prices with sellers and buyers to secure favorable deals.
Coordinated vehicle delivery logistics with all selling and purchasing dealerships.
Performed all banking duties, including collecting and depositing funds.
Performed any and all reconditioning prior to all sales.
Performed any and all vehicle title work that applied to all purchases and sales.
Used Car Retail/Wholesale Sales Manager
Castle Acura-Hyundai-Mitsubishi-Suzuki
New Castle
05.2001 - 10.2005
Managed retail inventory levels to meet customer demand, and optimize stock.
Oversaw pricing strategies to ensure competitiveness in the marketplace.
Resolved dealer inquiries and issues to maintain strong business relationships.
Responsible for all reconditioning for normal and 'Certified' used car inventory.
Assisted salespeople with all sales of used cars to prospective customers.
Loaded deals in the system ADP/Reynolds & Reynolds for finance managers.
Developed and implemented strategies to increase sales volume and profitability.
Maintained detailed knowledge of product lines and sales procedures at organization.
Appraised all trades, and attended weekly auctions to purchase and sell off unwanted inventory.
Wholesale Manager
Bank Auto Services
Camden
09.1990 - 04.2001
Managed daily operations of wholesale vehicle inventory and distribution processes.
Appraised trade-in vehicles from our main dealership we have done business with since 1979, "Cherry Hill Nissan."
Set up our drivers for the day for picking up and dropping off all vehicles.
Running 20 to 30 cars per week to dealer auction.
Reconditioning all vehicles prior to sale.
Collecting all funds and banking daily.
Performing all NJ title work as needed for vehicle sales.
Education
High School Diploma -
Paul VI Highschool
Haddonfield, NJ
06-1990
Some College (No Degree) - Business Administration
Camden County College
Blackwood, NJ
Skills
Business operations management
Inventory control
Customer service excellence
Financial oversight
Marketing strategy development
Vehicle inspection expertise
New or used vehicle sales and leasing
Product knowledge expertise
Sales strategy development
Vehicle demonstration
Closing techniques
Strong negotiation skills
Sales presentations
Upselling and cross selling
Deal structuring
Building rapport
Test drives
Sales closing
Negotiation strengths
Closing deals
Friendly and enthusiastic
Timeline
Owner/Operator
U-Haul Franchise
06.2020 - Current
Owner/Operator
B & N Auto Sales
02.2012 - Current
Buyer/Seller
611 Car Connection
01.2006 - 02.2012
Used Car Retail/Wholesale Sales Manager
Castle Acura-Hyundai-Mitsubishi-Suzuki
05.2001 - 10.2005
Wholesale Manager
Bank Auto Services
09.1990 - 04.2001
High School Diploma -
Paul VI Highschool
Some College (No Degree) - Business Administration