William C. Crews IV
Coeur d’Alene,ID
Summary
Experienced in managing freight logistics and warehouse operations, leveraging strong organizational skills to ensure accurate inventory maintenance. Proven track record of successful teamwork and problem-solving abilities. Thrives in dynamic environments.
Overview
22
22
years of professional experience
Work History
Freight Associate
The Home Depot
07.2023 - Current
- Unloaded trucks and staged freight on carts and pallets for inventory replenishment
- Sorted overstocked inventory areas to replenish selling shelf inventory
- Operated powered equipment pacer, order picker, reach forklift
- Utilized inventory management software to accurately dispose of damaged products, ensuring inventory accuracy
- Bailed, compressed, and strapped all cardboard to be recycled
- Worked at a rapid pace to mobilize up to 2,000 cartons of inventory that were properly stocked regularly
- Maintained store appearance by daily clean up of all debris and trash; ensured store was ready to open
Owner
Crews n Adventures, LLC
08.2022 - Current
- Manage booking software to include establishing products online to reserve, and customer reservations/cancellations
- Customer service orientated
- Providing friendly and helpful service to enhance customer(s) experience
- Utilize card processing services
- Maintained fleet equipment so they were always readily available for any rental vacancies and reservations
- Developed social media marketing ads to enhance customer sales
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established foundational processes for business operations.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
Delivery Driver
PacPie Inc.
11.2020 - 06.2023
- Delivered menu items promptly up to 10 miles away from store locations
- Completed assigned tasks including but not limited to call-in orders, restocking of products, working ovens, and various cleaning tasks
- Had zero traffic infractions or accidents while on deliveries
- Optimal out-the-door and in-the-door time of fewer than 60 seconds
Maintenance/Personal Property Caretaker
Tettri Properties
09.2020 - 10.2022
- Completed demo work on rental property to include but not limited to decks/balcony removals
- Rebuilt and adjusted the interior balcony section that had dropped 4” from the original position
- Repaired busted water lines within the sprinkler system throughout the property
- Purchased and acquired materials needed for various project's completion
E-Commerce Personal Shopper
Walmart Associates
05.2020 - 07.2020
- Collect all items from online orders to include but not limited to groceries, cleaning products, apparel, etc
- Greeting customers upon arrival and delivery of online orders, and in-store customers
- Follow all local and state guidelines to maintain standards in food handling and safety
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Determined and applied appropriate product substitutions for out-of-stock items after consulting with e-commerce customers.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
Structures Technician
Aviation Structures Technician Contractor
03.2018 - 04.2020
- Company Overview: (Launch TWS and H-S International)
- Team orientated, completed 11 ATR 42/72 aircraft external fuselage skin repairs
- Removed, located, drilled, and installed 20 ATR 42/72 main cabin longitudinal floor beams: improved average job standard from 25 hours to 12 hours for each repair
- Removed and replaced 300+ brile rivets on Embraer 120 wing tanks, resolved leaking fasteners in wing fuel tanks
- Fabricated non-procurable Embraer 120 main landing gear fixture to properly align new hinges, enabled for gear door proper operation
- Effectively worked as a team to accomplish external fuselage cargo door cutout skin repair
- Team focused, organized, and executed with multiple aviation skill shops, streamlined processes for removal, repair, and installation of Boeing 737-800 B.S
- 663 lower composite bulkhead from 120 hours to 50 hours for completion
- Increased efficiency and resources by saving 70-man hours and repair time of B.S
- 663 lower composite bulkhead spanning over 25 repairs
- Streamlined processes saved an overall 1,750-man hours
- (Launch TWS and H-S International)
Food Delivery Driver
Sundance Pizza
05.2019 - 02.2020
- Ensured prompt and accurate delivery of all menu items including pizzas, appetizers, desserts, and beverages
- Performed assigned side duties including but not limited to; folding food boxes, and dishes, taking orders over the phone, and walk-in orders
- Maintained all vehicle requirements up to date according to Domino’s policy, also with local and state laws
- Had ZERO driving infractions and/or safety incidents
General Contractor
Crews Transport
05.2017 - 03.2018
- Managed repairs for 6 rental properties including plumbing, electrical, sheetrock, tile, and hardwood floors sanding/refinishing, restored homes to rental condition
- Painted interior and exterior of rental homes
- Ensured all homes were leased and moved-in ready by completion dates, generating $7,200 a month in revenue
Driver Expert
UBER
06.2015 - 03.2018
- Completed 1,497 fares with ZERO safety incidents and/or driving infractions
- Maintained a 4.9-star rating out of 5 total stars on all combined rated trips
- Maintained all vehicle maintenance and all required legal documents as required by UBER, federal, state, and local laws
Structures Technician
Aviation Structures Technician Contractor
01.2017 - 04.2017
- Company Overview: (STS Staffing and H-S International)
- Completed modification on fire suppressant holding tank release door on 10 BAE142 aircraft to prevent fire retardant splash-out
- Performed as a team to complete conversion modification on a BAE 142 aircraft from a passenger plane to an aerial firefighter
- Communicated efficiently with team members to remove, locate, and install lower body skin on Dash 8 aircraft
- Modified Dash 8 DC Contactor box and cover to facilitate upgraded avionics equipment
- Removed, located, and installed Dash 8 external power connector housing and stiffeners
- Researched Bombardier Dash 8 publications, to inspect and complete structural repairs
- Accomplished external fuselage skin repair inside a pressurized area on a Boeing 767-200
- Removed, fabricated, and installed lower cargo compartment liners
- Inspected, overhauled, repaired, modified, and troubleshot airframe parts, systems, and components on Boeing 767-200/300
- Researched Boeing and airliner(s) publications to inspect and complete repairs
- Communicated efficiently with team members to remove and install nose landing gear support system Boeing 767
- (STS Staffing and H-S International)
Heavy Commercial Truck Mechanic
Crews Transport
05.2015 - 11.2015
- Maintained and serviced Mack RD and CH model dump trucks and road tractors
- Completed a full suspension removal and replacement on the Mack RD Road tractor, re-establishing load-bearing strength
- Maintained a fleet of 14 semi-trucks and 13 dump trucks, ensured daily roadworthiness and fleet health
Short-term Contract Structures Technician
Northrup Grumman (Aerotek)
03.2015 - 04.2015
- Modified and repaired “J” Star (Boeing 707 subframe) engine pylon fairings
- Formed repair parts to match the original aircraft parts contour
- Maintained a safe work environment by adhering to established safety protocols and procedures at all times.
- Ensured compliance with FAA regulations through meticulous record-keeping and documentation of all performed tasks.
- Interpreted aircraft specifications, diagrams and blueprints and compared information to completed work verify quality and assess vehicle integrity.
Structures Technician/Structures Lead Technician
HAECO Aviation Services
11.2012 - 03.2015
- Removed, fabricated repair parts, and repaired B757-200 floor support angle
- Open, inspection, and close of B757-200 and B737-400/700/800/900 aircraft exterior and interior panels
- Team Lead on B737-800 split scimitar/winglet mod, accomplished on 12 aircraft, enabling fuel efficiency
- Remove, fabricate, and replace cargo compartment floors, sidewalls, and ceiling panels
- Accomplished 8 B737 seat track repairs, aiding in cabin re-assemble completion
- Removed and replaced 18 B737 horizontal sliding seals
- Completed 48 corrosion repairs on B757 pressure decks, avoided extra time for heavy “C” check
- Researched Boeing and airliner(s) publications to inspect and complete repairs
Fabrication Flight Training and Deployment Monitor
U.S. Air Force 20th Equipment Maintenance Squadron
02.2009 - 02.2012
- Guaranteed all personnel met strict training and medical qualifications for deployments
- Utilized expert communication and organizational skills to coordinate requirements with senior managers
- Ensured maintenance of mobility records, requirements, and training objectives, enabling mission readiness
- Managed government credit card purchases, acquiring $190K in tools required to meet mission requirements
Aircraft Structural Maintenance Craftsman/Shift Supervisor
U.S. Air Force 20th Equipment Maintenance Squadron
02.2009 - 02.2012
- Supervised, assigned, and trained rotating shifts consisting of 8 personnel, increasing overall mission readiness
- Increased work center training knowledge on wing inserts repair/installation by 89 percent
- Initialized supply set-up point within the organization; provided 100 percent accountability of all assets on the order
- Accomplished 12 aircraft Phase inspections; aiding in a three day turn around, reduced downtime by 30 percent
- Completed structural repairs on TF-34 engines, extended engine life cycles, saved $800k in replacement cost
- Completed Radar Absorbent Material (RAM) repairs inside F-16 intakes, re-established safety of flight
- Completed structural repairs on aircraft skins, panels, sub-structural members, and flight controls
- Repaired 15 nose radomes; saving $1.2 million in replacement cost per unit
- Structural Maintenance lead in part of a 30-day Maintenance Training Team; instructed Polish Air Force properly and accurately to complete F-16 block 60+ ejection seat modification
- Corrected discrepancies found with Polish Air Force Structures technicians on ejection seat modifications, went from defecting eight ejection seats at $1.2 million per unit to extending current seat life usage
Aircraft Structural Maintenance Journeyman
U.S. Air Force 51st Equipment Maintenance Squadron
02.2008 - 02.2009
- Fabricated fiberglass repairs on seven A-10 decelerons, extended serviceability of the non-stocked part
- Inspected the quality of completed job assignments using computerized maintenance forms
- Saved $40 thousand revamping the weight and balance program, while simultaneously increasing training performance on the weight and balance program from 15% qualified to 86% qualified
Aircraft Structural Maintenance Journeyman
U.S. Air Force, 92nd Maintenance Squadron
05.2003 - 02.2008
- Manufactured repairs, skin panels, and decals for Aircraft and Aerospace Ground Equipment
- Fulfilled supervisor role at a lower ranking of E-4, oversaw daily work assignments, training, and work completed of 6 personnel as a shift supervisor
- Accomplished 13 wing leading edge repairs, restoring flight capabilities to original strength bearing loads
- Repaired 54 honeycomb core engine cowlings
- Drilled, trimmed, and fitted honeycomb core panels to aircraft
- Performed phase inspections for both KC-135 R/T model Stratotankers and HU-1 helicopters
- $1.5 million Saved over 56 months during completion of aircraft repairs
Education
Bachelor of Science - Finance/Operation And Supply Chain Managment
University of Idaho
Moscow, ID05-2026
Associate of Applied Science - Business Management
North Iadho College
Coeur D'Alene, ID05-2024
Skills
- Warehouse safety
- Loading and unloading
- Workplace cleanliness
- Order picking
- Heavy lifting
- Adaptable to change
- Equipment operation
- Freight handling
- Pallet management
- Replenishment processes
Accomplishments
- Documented and resolved product-on-hand inventory amounts which led to accurate accountability of current inventory boosting customer availbilities.
Timeline
Freight Associate
The Home Depot
07.2023 - Current
Owner
Crews n Adventures, LLC
08.2022 - Current
Delivery Driver
PacPie Inc.
11.2020 - 06.2023
Maintenance/Personal Property Caretaker
Tettri Properties
09.2020 - 10.2022
E-Commerce Personal Shopper
Walmart Associates
05.2020 - 07.2020
Food Delivery Driver
Sundance Pizza
05.2019 - 02.2020
Structures Technician
Aviation Structures Technician Contractor
03.2018 - 04.2020
General Contractor
Crews Transport
05.2017 - 03.2018
Structures Technician
Aviation Structures Technician Contractor
01.2017 - 04.2017
Driver Expert
UBER
06.2015 - 03.2018
Heavy Commercial Truck Mechanic
Crews Transport
05.2015 - 11.2015
Short-term Contract Structures Technician
Northrup Grumman (Aerotek)
03.2015 - 04.2015
Structures Technician/Structures Lead Technician
HAECO Aviation Services
11.2012 - 03.2015
Fabrication Flight Training and Deployment Monitor
U.S. Air Force 20th Equipment Maintenance Squadron
02.2009 - 02.2012
Aircraft Structural Maintenance Craftsman/Shift Supervisor
U.S. Air Force 20th Equipment Maintenance Squadron
02.2009 - 02.2012
Aircraft Structural Maintenance Journeyman
U.S. Air Force 51st Equipment Maintenance Squadron
02.2008 - 02.2009
Aircraft Structural Maintenance Journeyman
U.S. Air Force, 92nd Maintenance Squadron
05.2003 - 02.2008
Bachelor of Science - Finance/Operation And Supply Chain Managment
University of Idaho
Associate of Applied Science - Business Management
North Iadho College
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