William Cherkis
Redmond,WA
Summary
Motivated Sales Associate with strong customer engagement and effective communication abilities. Enhanced customer satisfaction through personalized service and accurate product knowledge. Committed to fostering repeat business by building lasting relationships with customers. Seeking pharmaceutical experience.
Overview
4
4
years of professional experience
Work History
Sales Associate Binding Technician
Christy Sports
Bellevue, WA
08.2023 - Current
- Enhanced customer engagement through personalized product recommendations and exceptional service.
- Maintained knowledge of current inventory, ensuring accurate product availability for customers.
- Conducted machine testing to ensure safety features are current and fully operational.
- Collected and applied customer information to ensure compatibility with hardware.
- Identified maintenance needs through systematic inspections of hardware and implemented corrective actions.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged in one-on-one customer interactions to provide tailored information and support informed decision-making.
Barista
Mercurys Coffee
Sammamish, WA
06.2022 - 10.2022
- Prepared and served high-quality coffee beverages with attention to customer preferences.
- Operated espresso machines and grinders to ensure consistency in product quality.
- Assisted in training new baristas on beverage preparation and customer service standards.
- Maintained cleanliness and organization of workstations and dining areas for optimal customer experience.
- Engaged with customers, providing exceptional service and fostering a welcoming atmosphere.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
Education
No Degree - Psychology
Western Washington University
Bellingham, WAHigh School Diploma -
Eastlake High School
Sammamish, WA06-2020
Skills
- Exceptional customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Customer needs assessment
- Policy and procedure adherence
- Verbal and written communication
Languages
English
Timeline
Sales Associate Binding Technician
Christy Sports
08.2023 - Current
Barista
Mercurys Coffee
06.2022 - 10.2022
No Degree - Psychology
Western Washington University
High School Diploma -
Eastlake High School