William Chu
Chico,CA
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level for Any position. Ready to help team achieve company goals.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
15
15
years of professional experience
Work History
Field Representative
Orkin Pest Control
05.2024 - Current
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Spray Technician
Work Training Center
12.2014 - 04.2024
- Mixed Fertilizers and appropriate chemicals to complete projects.
- Used proper PPE and safety protocols for personal health and safety of other staff.
- Maintained knowledge of equipment necessary to complete jobs, acquiring new skills and techniques.
- Maintained a clean work environment, preventing cross-contamination between projects and upholding the professional appearance of job sites.
- Reduced callbacks for reapplications due to thorough assessments of initial treatments, ensuring complete coverage and desired outcomes.
- Ensured safety compliance through strict adherence to company protocols and OSHA regulations.
- Evaluated site conditions to determine optimal spraying strategies while minimizing environmental risks.
- Educated clients on best practices for maintaining healthy lawns, including watering schedules and mowing techniques.
Spray Technician
Lamb and Carlson
10.2010 - 02.2012
- Collaborated with team members to complete large-scale projects efficiently and within established timeframes.
- Streamlined workflow processes by regularly maintaining spray equipment to ensure efficient operation during treatments.
- Provided exceptional customer service with timely responses to inquiries, addressing concerns quickly and professionally.
- Maintained safe working environment through proper storage, transportation, and disposal of chemicals used in treatments.
- Demonstrated strong problem-solving abilities by diagnosing complex lawn issues and recommending effective treatment plans.
- Supported company growth by training new technicians in proper techniques, safety protocols, and customer relationship management.
Education
High School Diploma -
Chico High School
Chico, CA06-2004
Skills
- Customer relations
- Effective negotiation
- Goal-oriented mindset
- Growth planning
Timeline
Field Representative
Orkin Pest Control
05.2024 - Current
Spray Technician
Work Training Center
12.2014 - 04.2024
Spray Technician
Lamb and Carlson
10.2010 - 02.2012
High School Diploma -
Chico High School
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