William Clark
Sales
Apopka,FL
Summary
Strong willed Telemarketer with high level of enthusiasm and energy. Over eight years of experience in call center environments. Possessing skills in developing rapport with each customer.
Overview
41
41
years of professional experience
4
4
years of post-secondary education
Work History
Call Specialist
A Positive Call Incorparated
Fort Pierce, Florida
01.2007 - 05.2022
- Made average of 400 outbound and inbound calls per day.
- Attained $25000 in sales targets on monthly basis.
- Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
Estimator/Insurance Claims Specialist
Aftermath Construction
Stuart, FL
02.2004 - 04.2022
- Evaluated and settled complex insurance claims in strict timeframes.
- Worked with claims adjusters and examiners to expedite processing in alignment with procedures.
- Investigated hurricane damages, gathering information from diverse sources and delivering comprehensive reports.
Tax Debt Specialist
Omni Financial
Vero Beach, FL
04.2009 - 07.2016
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Used scripted conversation prompts to convey current account information and obtain payments.
- Maintained high volume of calls and met demands of busy and productive group.
- Advised customers of alternative actions and strategies for debt repayment.
Education
High School Diploma -
Stallard Academy
Ft. Pierce, FL 08.1985 - 05.1989
Skills
Effective prospecting
Outbound and inbound calls
Product and service knowledge
Cold Calling
Sales proficiency
Scripted calls
Multitasking Abilities
Timeline
Tax Debt Specialist
Omni Financial
04.2009 - 07.2016
Call Specialist
A Positive Call Incorparated
01.2007 - 05.2022
Estimator/Insurance Claims Specialist
Aftermath Construction
02.2004 - 04.2022
High School Diploma -
Stallard Academy
08.1985 - 05.1989