Actively pursuing employment opportunities with a progressive organization that will effectively utilize my experience and proven capabilities. The preferred position would be one of long-term commitment, conducive to professional growth and advancement. Over 20 years of customer service and over 17 years sales experience. Proficient in Microsoft Windows, Word, and Outlook with ability to learn other programs quickly. Excellent phone etiquette and grammar. Stellar Customer Service/Sales skills. Skilled Lead Generation Specialist bringing 3 years of experience driving client's business development objectives through high-quality lead generation. Adept at researching, identifying and defining target audiences. Strong willed Telemarketer with high level of enthusiasm and energy. Over 20 years of experience in call center environments. Possessing skills in developing rapport with each customer.