William Collins
Philadelphia,MS
Summary
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 22 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.
Overview
25
25
years of professional experience
1
1
Certification
Work History
CDL Class A Truck Driver
CRST Expedited
08.2022 - 02.2023
- Dropped and hooked trailers and changed configuration of equipment.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Operated with safety and skill to avoid accidents and delays.
Technician
Southern States TOYOTAlift
08.2008 - 08.2022
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained quality assurance and customer satisfaction objectives.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Applied critical thinking and research to address complex issues.
- Maintained compliance with regulatory standards and safety requirements.
- Mentored junior technicians in maintenance, repair and reporting duties.
Technician
YANCY CAT
02.1998 - 01.2009
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained quality assurance and customer satisfaction objectives.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Performed complex mechanical alignments and equipment calibration to meet quality standards.
- Drafted preventive maintenance schedule to support equipment longevity.
- Diagnosed and repaired problems with electrical and mechanical systems.
Education
GED -
Wiregrass Georgia Technical College
Valdosta, GANo Degree - Automotive-Body Technology
Wiregrass Georgia Technical College
Valdosta, GANo Degree - Automotive Engineering Technology
Wiregrass Georgia Technical College
Valdosta, GANo Degree - Automotive Mechanics
Wiregrass Georgia Technical College
Valdosta, GASkills
- Customer Retention
- Analytical Approach
- Logistics Planning
- Team Goals
- Prevention Techniques
- Dependable and Cooperative
- Operating Hydraulics
- Vehicle Systems
- Brand Loyalty
- Vehicle Maintenance
- Adaptability and Flexibility
Certification
24 HRS OF BASIC MACHINE OPERATIONS-CATERPILLAR
40 HRS OF APPLIED FAILURE ANALYSIS I- CATERPILLAR
24 HRS OF COMPUTER FUNDAMENTALS FOR SVC TECHS-CATERPILLAR
GOLD MASTER TECHNICIAN-SOUTHERN STATES TOYOTA LIFTS
Timeline
CDL Class A Truck Driver
CRST Expedited
08.2022 - 02.2023
Technician
Southern States TOYOTAlift
08.2008 - 08.2022
Technician
YANCY CAT
02.1998 - 01.2009
GED -
Wiregrass Georgia Technical College
No Degree - Automotive-Body Technology
Wiregrass Georgia Technical College
No Degree - Automotive Engineering Technology
Wiregrass Georgia Technical College
No Degree - Automotive Mechanics
Wiregrass Georgia Technical College
24 HRS OF BASIC MACHINE OPERATIONS-CATERPILLAR
40 HRS OF APPLIED FAILURE ANALYSIS I- CATERPILLAR
24 HRS OF COMPUTER FUNDAMENTALS FOR SVC TECHS-CATERPILLAR
GOLD MASTER TECHNICIAN-SOUTHERN STATES TOYOTA LIFTS
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