William Cook
Caledonia,MI
Summary
Dynamic retail worker with experience at a Just Between Friends, adept at processing sales and enhancing customer satisfaction. Repeatedly useful ability to collaborate and adapt, ensuring a clean and organized environment at Tropical Smoothie Caffe along with healthy relations with customers and team members.. Skilled in using POS systems and maintaining high standards of service, contributing to a positive shopping experience. A worker who will strive to be communicative with everyone, and searches for understanding and learning opportunities.
Overview
2
2
years of professional experience
Work History
Retail Worker
Just Between Friends Franchise System
02.2025 - Current
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Crew Member
Tropical Smoothie Caffe
03.2023 - 03.2024
- Cleaned and maintained all areas of restaurant to promote clean image.
- Stocked shelves to organize aisles in assigned department.
- Became familiar with products to answer questions and make suggestions.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
Education
High School Diploma -
Caledonia High School
Caledonia, MI05-2025
Skills
- Loading and unloading
- Cleaning
- Collaboration and teamwork
- Adaptability and flexibility
- Following instructions
Languages
German
Professional Working
Timeline
Retail Worker
Just Between Friends Franchise System
02.2025 - Current
Crew Member
Tropical Smoothie Caffe
03.2023 - 03.2024
High School Diploma -
Caledonia High School
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