Summary
Overview
Work History
Education
Skills
Sports
Timeline
Generic

William Cora

Chicago,IL

Summary

Quality-driven Compliance Analyst familiar with tracking, documentation and reporting requirements. Assesses work, materials and procedures and recommends adjustments to maintain compliance. Over 20 years of experience and motivated, energetic mindset. Knowledgeable Compliance Analyst skilled in developing and implementing tracking and training programs to promote compliance. Highly ethical and focused team player with productive, diligent approach. Bringing 20 years of experience in compliance and auditing. Fantastic critical thinker with great memory and efficiently organize vast amounts of data. Great at performing internal audits, conducting investigative reporting and transcribing information. Proficient in field examinations and configuring driving simulators. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills, eager to secure the Outreach Worker position. Ready to help the team achieve company goals.

Overview

9
9
years of professional experience

Work History

Senior ACR

Ria Financial Services
12.2021 - Current
  • Reviewed audit and monitoring reports related to consumer and client activities.
  • Stayed current with latest changes to applicable regulatory standards and company procedures.
  • Assisted investigation and risk management teams with fraud investigations and risk identification.
  • Update Excel spreadsheets with latest data to enhance strategic planning.
  • Developed improvement and corrective action plans to bring operations in line with requirements.
  • Prepared documentation and records for upcoming audits and inspections.
  • Helped create training programs to handle system-wide issues and maintain compliance.
  • Supported and trained customers on compliance-related issues.

Sales Representative

Singer Safety
02.2019 - 12.2021
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Developed and implemented sales strategies to increase profits.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.

Senior ACR

CVS Caremark
06.2014 - 02.2019
  • Reviewed audit and monitoring reports related to consumer and client activities.
  • Prepared documentation and records for upcoming audits and inspections.
  • Stayed current with latest changes to applicable regulatory standards and company procedures.
  • Assisted investigation and risk management teams with fraud investigations and risk identification.
  • Updated Excel spreadsheets with latest data to enhance strategic planning.
  • Developed improvement and corrective action plans to bring operations in line with requirements.
  • Helped create training programs to handle system-wide issues and maintain compliance.
  • Supported and trained customers on compliance-related issues.
  • Enforced compliance with complex state and federal laws, rules and regulations for industry.
  • Documented daily inspection activities by taking photos and filling out inspection reports.

Education

Bachelor of Science - Criminal Justice

Westwood College - O'Hare Airport
Chicago, IL
06.2006

Skills

  • Compliance Understanding
  • Life Skills Development
  • Community Outreach Programs
  • Group and Individual Counseling
  • Youth Programming
  • Reporting Skills
  • Operations Support
  • Team Development
  • Attention to Detail
  • Program Evaluation and Improvements

Sports

  • Assessed performance following the athletic competition, identifying strengths and weaknesses, and making adjustments to improve future performance.
  • Maintained equipment used in a particular sport.
  • Participate in athletic events or competitive sports, according to established rules and regulation.
  • Attended scheduled practice or training sessions.
  • Received instructions from coaches and other sports staff prior to events, and discuss their performance afterwards.
  • Maintained optimum physical fitness levels by training regularly, following nutrition plans, or consulting with health professionals.
  • Showed up to baseball fields every day/night and coached up to my best ability.
  • Learned to different between T-Ball, Mustang, Colt, Pony and High School players.

Timeline

Senior ACR

Ria Financial Services
12.2021 - Current

Sales Representative

Singer Safety
02.2019 - 12.2021

Senior ACR

CVS Caremark
06.2014 - 02.2019

Bachelor of Science - Criminal Justice

Westwood College - O'Hare Airport
William Cora