William Cortes
Houston
Summary
IT professional with 4 years of experience in the network administration field with a track record of ensuring reliable and secure network operations. Possesses deep technical knowledge and proactive approach to problem-solving. Known for effective collaboration in team settings and adaptability to evolving technological needs.
Overview
6
6
years of professional experience
Work History
Network Administrator
United States Marine Corps
06.2019 - 02.2025
- Held a network lead position for a five-person team at a Network operation center, while maintaining a network infrastructure of over 100 network devices.
- Supported over 15 other Networking/Data systems teams in troubleshooting connectivity to the data center.
- Utilized Cisco ISE and Solarwinds to monitor end devices and networking infrastructure.
- Led the setup of secured expeditionary tactical networks for multiple exercises with user counts ranging from 5 to over 300 users.
- Developed and delivered a networking training plan for over 20 participants, resulting in improved networking skills and enhanced operational capabilities.
- Coordinated logistics for networking equipment across 10+ exercises, ensuring operational success by accounting for required hardware and tools.
- Provided expert guidance in network administration, leading to improved network stability and user satisfaction for multiple successful projects.
- Conducted monthly maintenance for a multitude of different Cisco routers and switches, fixing pre-existing issues with rotating networking equipment.
- Prepared daily reports detailing networking health and node operability.
- Provided Cisco router and switch os upgrades via TFTP, helping reduce network vulnerabilities.
Lead Network Administrator
United States Marine Corps
01.2022 - 01.2024
- Led the setup of secured tactical networks for multiple exercises with user counts ranging from 5 to over 300 users.
- Developed and delivered a networking training plan for over 20 participants, resulting in improved networking skills and enhanced operational capabilities.
- Coordinated logistics for networking equipment across 10+ exercises, ensuring operational success by accounting for required hardware and tools.
- Provided expert guidance in network administration, leading to improved network stability and user satisfaction for multiple successful projects within the unit.
Network Site Lead
MAGTF Network Operations Center-USMC
01.2021 - 01.2022
- Held a network lead position for a five-person team at a Network operation center, while maintaining a network infrastructure of over 100 network devices.
- Supported over 15 other Networking/Data systems teams in troubleshooting connectivity to the Hub.
- Utilized Cisco ISE and Solarwinds to monitor end devices and networking infrastructure.
Network Administrator
United States Marine Corps
01.2020 - 01.2021
- Assisted help desk section with troubleshooting network issues during an exercise of over 150+ users.
- Conducted monthly maintenance for a multitude of different Cisco routers and switches, leading to 100% availability of the network equipment in my section.
- Conducted hands-on training sessions for other junior networkers, improving their skills in basic router and switch configurations.
Education
High School Diploma -
Sharpstown High School
Houston, TX01.2018
Corporals Course - Small Unit Leadership
College of Enlisted Military Education
01.2022
Skills
- Network configuration
- Troubleshooting
- Network security
- Leadership
- Customer Service
- Cisco router and switch management
- Network administration
- DMVPN configuration
- Network repairs and maintenance
- VoIP systems (CUCM, CME)
- Cisco router and switch security
- Network performance monitoring
- Experience with routing protocols (EIGRP, OSPF, RIP, BGP)
- DHCP configuration
Timeline
Lead Network Administrator
United States Marine Corps
01.2022 - 01.2024
Network Site Lead
MAGTF Network Operations Center-USMC
01.2021 - 01.2022
Network Administrator
United States Marine Corps
01.2020 - 01.2021
Network Administrator
United States Marine Corps
06.2019 - 02.2025
Corporals Course - Small Unit Leadership
College of Enlisted Military Education
High School Diploma -
Sharpstown High School
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