Results-oriented individual with strong skills in customer support and data analysis. Experienced in software development and vendor coordination, contributing to successful LIMS project completions and improved business processes.
Overview
30
30
years of professional experience
Work History
Systems Integrator/Business Analyst/Developer
Marathon Petroleum LLC
Detroit, MI
01.2007 - 07.2025
Primary technical support person for multiple LIMS (Laboratory Information Management System) environments
Working with 3rd-party vendors regarding support issues and ideal usage.
Developing/supporting ancillary applications that interface directly with the LIMS system(s), expanding information availability outside of the lab.
Mentoring other support personnel, both internal employees and external contract resources.
Worked to see through the successful completion of multiple LIMS-related projects, including system updates and migrations.
Laboratory Technician
Marathon Petroleum Corp
Detroit, MI
08.1995 - 12.2006
Conducted routine analyses of samples to ensure compliance with safety and quality standards.
Properly utilized advanced laboratory instruments for accurate data collection and analysis.
Calibrated and maintained instruments to keep equipment fully operational.
Performed "unassigned" IT-related work to assist laboratory management personnel.
Education
Bachelor of Science - Computer And Information Systems
Baker College
Flint, MI
Skills
Customer support
Application integration
Business process analysis
Software development
Vendor coordination
Data analysis
Requirements gathering
Microsoft Office Suite
Team collaboration
SQL development
Database design
Advanced SQL queries
Timeline
Systems Integrator/Business Analyst/Developer
Marathon Petroleum LLC
01.2007 - 07.2025
Laboratory Technician
Marathon Petroleum Corp
08.1995 - 12.2006
Bachelor of Science - Computer And Information Systems