William Cottington
Westland
Summary
Results-oriented individual with strong skills in customer support and data analysis. Experienced in software development and vendor coordination, contributing to successful LIMS project completions and improved business processes.
Overview
30
30
years of professional experience
Work History
Systems Integrator/Business Analyst/Developer
Marathon Petroleum LLC
Detroit, MI
01.2007 - 07.2025
- Primary technical support person for multiple LIMS (Laboratory Information Management System) environments
- Working with 3rd-party vendors regarding support issues and ideal usage.
- Developing/supporting ancillary applications that interface directly with the LIMS system(s), expanding information availability outside of the lab.
- Mentoring other support personnel, both internal employees and external contract resources.
- Worked to see through the successful completion of multiple LIMS-related projects, including system updates and migrations.
Laboratory Technician
Marathon Petroleum Corp
Detroit, MI
08.1995 - 12.2006
- Conducted routine analyses of samples to ensure compliance with safety and quality standards.
- Properly utilized advanced laboratory instruments for accurate data collection and analysis.
- Calibrated and maintained instruments to keep equipment fully operational.
- Performed "unassigned" IT-related work to assist laboratory management personnel.
Education
Bachelor of Science - Computer And Information Systems
Baker College
Flint, MISkills
- Customer support
- Application integration
- Business process analysis
- Software development
- Vendor coordination
- Data analysis
- Requirements gathering
- Microsoft Office Suite
- Team collaboration
- SQL development
- Database design
- Advanced SQL queries
Timeline
Systems Integrator/Business Analyst/Developer
Marathon Petroleum LLC
01.2007 - 07.2025
Laboratory Technician
Marathon Petroleum Corp
08.1995 - 12.2006
Bachelor of Science - Computer And Information Systems
Baker College