William courtright

earned "most impactful worker" award after first year; advocated for new sales goals with team, developed extensive knowledge of sneakers and shoes to effectively assist athletes, integrated new sales tactics and corporate methods, improved time management by managing sales deck and collaborating across departments.

• guided customers in selecting sporting goods and apparel tailored to their specific needs.
• Maintained product displays to ensure organized and appealing merchandise presentation.
• executed sales transactions accurately with point-of-sale systems and adhered to cash handling procedures.

Promoted to manager within 1 year, awarded employee of the year 2022. Overlooked and was in charge of daily operations.

Supervised staff scheduling and delegated responsibilities effectively.

• Managed inventory and ordering of products while creating employee schedules to ensure adequate staffing.
• Trained new employees on service standards and operational procedures, enhancing team readiness.
• Addressed customer inquiries and resolved complaints promptly, improving customer satisfaction.

led bussing team in timely table clearing and setup, enhancing overall dining efficiency.

• ensured cleanliness and service flow in high-end, fast-paced environment, greeting and seating guests to support high-quality dining experience.
• Collaborated with servers to manage efficient dining room flow.
• upheld cleanliness of dining area and service stations during shifts, contributing to positive guest experiences.