Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

William Cowling

Edwardsville,IL

Summary

Dynamic and personable professional with a proven track record in customer service, problem-solving, and inventory management. I am a team player, thrive in fast-paced environments, and am committed to enhancing customer satisfaction through effective communication and adaptability.

Overview

2
2
years of professional experience

Work History

Stocking Associate

Wal-Mart Supercenter
Glen Carbon, IL
01.2024 - 06.2024
  • Verified that orders matched pick tickets prior to loading them onto delivery trucks.
  • Received shipments of merchandise and stocked shelves according to store requirements.
  • Operated mechanical equipment safely and efficiently to move stock between locations within the store.
  • Received and counted stock items, recording data manually or on computer for inventory purposes.

Busser/Host Trainer

Golden Oak Pancake House
Edwardsville, IL
05.2023 - 05.2024
  • Greeted customers, and ensured they were seated promptly.
  • Cleared tables to maintain high turnover rate and minimize wait times.
  • Swept floors, washed walls and windowsills, emptied trash receptacles and cleaned restrooms when needed.
  • Trained the new employee on company processes.

Customer Sales Associate

Zips Car Wash
Glen Carbon, IL
05.2022 - 03.2023
  • Greeted and assisted customers to foster positive experiences.
  • Researched information to identify and address customer problems.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention.
  • Addressed customer questions and concerns regarding products and services.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.

Education

Bachelor of Science - Finance

University of Arkansas
Fayetteville, AR
05-2028

Skills

  • Customer service
  • Problem solving
  • Sales support
  • Effective communication
  • Supply Chain Understanding
  • Friendly and personable
  • Inventory management and planning
  • Safety procedures
  • Energetic and outgoing
  • Adaptability and flexibility

Affiliations

Member of the Beta Theta Pi Organization

Accomplishments

  • Fall 2024 Walton College of Business Dean's List

Timeline

Stocking Associate

Wal-Mart Supercenter
01.2024 - 06.2024

Busser/Host Trainer

Golden Oak Pancake House
05.2023 - 05.2024

Customer Sales Associate

Zips Car Wash
05.2022 - 03.2023

Bachelor of Science - Finance

University of Arkansas

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William Cowling