Summary
Overview
Work History
Skills
Accomplishments
Community Service
Timeline
Generic

William Coye

Plaistow

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

25
25
years of professional experience

Work History

Sales Representative, General Mkts Infrastructure

Oracle Corporation
01.2010 - Current
  • Responsible for growing enterprise accounts and also seeking out and building new territories
  • Accomplishing this by meeting with C- level executives and presenting value of technology and how best this would help make companies run more efficiently
  • Managed customer accounts to secure customer satisfaction and repeat business
  • Trained and mentored new sales representatives
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations
  • Used customer insights to develop innovative sales strategies to increase sales

SCOE Team Lead

Sun Microsystems
01.2003 - 01.2010
  • Lead for the team that is responsible for creating accurate configuration files for ST9900 product line (HDS) for new and upgrade orders
  • Responsible for developing SCOE team and running pilot program in the Northeast for the SCOE team
  • Eventually through developing relationships within Sun Microsystems and HDS I was instrumental in planning and execution of taking the SCOE team global
  • The team was responsible for complete accuracy on multi-million dollar storage arrays
  • Self-motivated, with a strong sense of personal responsibility
  • Worked well in a team setting, providing support and guidance
  • Proven ability to learn quickly and adapt to new situations

Inside Sale Representative

Sun Microsystems
05.2000 - 01.2003
  • Provided full support for Media/Entertainment and Pharmaceutical Accounts for Sun Microsystems
  • Responsible for product and services configurations, quotes, and technical information on high-end to storage systems to customers, field sales and engineers
  • Pivotal to building system configurations and a total solution sale, including hardware, software and services
  • Worked well in a team setting, providing support and guidance

Skills

  • Team Leader
  • Interpersonal Communication Skills
  • Commitment to Customers success
  • Listening to customers needs and future plans and prepare comprehensive road maps
  • Strategic planning
  • Revenue Generation
  • Relationship building
  • Sales closing
  • Sales strategy development
  • Complex Problem-solving
  • Product and service sales
  • Product and service knowledge
  • Sales presentations

Accomplishments

  • Quota achievement FY 2012,2015, 2016,2017,2018,2019,2020,2021,2022,2023,2024
  • Achieved Oracle Club 2018,2019,2021,2022,2023 & 2024
  • Rep of the year FY 2019,2022 & 2024

Community Service

Town of Plaistow, Chairman, Plaistow, NH, One of 5 Selectman for the Town of Plaistow that oversees the running of the town by making the key decisions for the town. As chairman I'm responsible for setting agendas and running meetings to discuss and vote on town business. This is an elected position.

Timeline

Sales Representative, General Mkts Infrastructure

Oracle Corporation
01.2010 - Current

SCOE Team Lead

Sun Microsystems
01.2003 - 01.2010

Inside Sale Representative

Sun Microsystems
05.2000 - 01.2003

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William Coye