William Cronin
Atherton,CA
Summary
Customer service professional with experience in providing reliable parking assistance. Proven skill in handling different situations with poise and professionalism. Quickly handles customer service issues, expertly parks cars and maintains safe and secure parking experience for guests.
Overview
5
5
years of professional experience
Work History
Valet Parking Supervisor
Precision Parking
05.2022 - Current
- Provided punctual, polite valet services to uphold professional standards.
- Logged and documented parked vehicle details for accurate records.
- Answered guest's questions about property amenities and services.
- Built positive customer rapport for courteous, friendly and professional service.
- Inspected vehicles to verify condition ahead of customer returns.
Food Runner /Parking Attendant
Rossotti's Alpine Inn
05.2020 - 04.2021
- Answered general questions about parking fees, facilities, and directions.
- Facilitated vehicle flow by managing traffic control and parking in assigned area.
- Observed and monitored parking lot or garage to preserve safety of customers and vehicles.
- Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
- Monitored parking space availability to direct customers to open spots quickly.
Summer Camp Counselor
Legends Baseball
05.2018 - 07.2020
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Organized and guided group activities by leading, coaching, and participating with campers.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
- Supported children by actively listening and offering encouragement.
Restaurant Busser /Dishwasher
Dutch Goose
06.2019 - 05.2020
- Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
- Provided respectful and courteous bussing services while operating within active dining rooms.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Worked well in diverse team settings by partnering with others to complete tasks.
Education
Economics
Canada College
Redwood City, CA06.2024
High School Diploma -
Menlo Atherton High School
06.2021
Skills
- Hotel Signage
- Transportation Accomodations
- Inventory Restocking
- Customer Satisfaction
- Valet Services
- Customer Relations
- Operational Improvements
- Service Quality
Timeline
Valet Parking Supervisor
Precision Parking
05.2022 - Current
Food Runner /Parking Attendant
Rossotti's Alpine Inn
05.2020 - 04.2021
Restaurant Busser /Dishwasher
Dutch Goose
06.2019 - 05.2020
Summer Camp Counselor
Legends Baseball
05.2018 - 07.2020
Economics
Canada College
High School Diploma -
Menlo Atherton High School
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