William Cummings

• Provided casework services to families, including conducting initial assessments and developing individualized case plans.
• Conducted home visits to assess client needs, evaluate progress toward goals, and document safety of identified children.
• Assessed the safety of children through extensive interviews and collateral contacts.

• Complied with company policies, objectives and communication goals. Ensuring that customers packages arrived on time, my employees worked safely, and meeting production goals on a daily basis.

Responsible for packing items so they can be delivered safely to the destination and on time. This includes loading packages into delivery trucks and adhering to company safe package handling standards at all times.

Meeting and Greeting customers and assisting them with their donations. This entails helping them unload their vehicle, providing donation tax receipts, and transferring merchandise into sorting area.

• Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
• Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.

• Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
• Parked and retrieved guest vehicles quickly to avoid long wait times and keep workflows running efficiently.
• Returned guests' vehicles in safe, timely and friendly manner while following safe driving practices and obeying traffic laws.