William CUMMINS
Swanton,OH
Summary
Experienced Courtesy Clerk bringing one and a half years in grocery sales. Knowledgeable about stocking procedures and customer service standards. Highly effective at completing tasks quickly and with quality in mind.
Overview
2
2
years of professional experience
Work History
Front End Courtesy Clerk
Kroger
Toledo, OH
10.2020 - Current
- Assisted customers with large purchases by carrying items to vehicles.
- Restocked and organized merchandise in front lanes.
- Collected more than 100 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Returned unwanted items to correct store locations and restocked shelves.
- Conducted one-on-one training with 5 new employees to teach various store procedures.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Monitored safety and security concerns and reported to leadership for resolution.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Deep clean restrooms so customers can have as pleasant an experience as possible.
Skills
Customer assistance
Bagging procedures
Product restocking
Cart returns
Product locations
Complaint resolution
Planning and Coordination
Timeline
Front End Courtesy Clerk
Kroger
10.2020 - Current