Summary
Overview
Work History
Education
Skills
Timeline
Generic

Josh Thiel

QUEEN CREEK

Summary

Motivated individual with experience in customer service. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

1
1
year of professional experience

Work History

Front End Courtesy Clerk

Fry's Marketplace
10.2022 - Current
  • Enhanced customer satisfaction by efficiently bagging groceries and offering assistance with loading items into vehicles.
  • Reduced wait times for customers through quick and accurate bagging of items at the checkout line.
  • Maintained a clean and organized store environment by promptly returning carts to designated areas, ensuring easy access for shoppers.
  • Collaborated with team members to provide seamless service during high-traffic periods, facilitating faster checkouts for customers.
  • Contributed to positive customer interactions by remaining professional and patient while handling inquiries or complaints.
  • Demonstrated adaptability by assisting in various departments as needed, providing additional support during peak hours or staff shortages.
  • Increased productivity within the front end team through effective communication regarding task assignments and priorities during shifts.
  • Promoted sustainability initiatives within the store by encouraging customers to use reusable bags and properly disposing of recyclable materials after use.
  • Handled challenging situations professionally, resolving customer concerns with a calm and empathetic approach.
  • Assisted colleagues in completing various tasks as needed, contributing to a positive and collaborative team environment.
  • Ensured efficient operations by stocking shelves with products and organizing merchandise displays to promote sales.

Education

High School Diploma -

Perry High School
Gilbert, AZ
05.2024

Skills

  • Customer Loyalty
  • Customer Assistance
  • Problem Resolution
  • Product Knowledge
  • Teamwork and Collaboration
  • Promote Products
  • Customer Relationship Management

Timeline

Front End Courtesy Clerk

Fry's Marketplace
10.2022 - Current

High School Diploma -

Perry High School
Josh Thiel