Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Additional Information
Languages
Timeline
Generic

William Davis

Seaford,De

Summary

Experienced Equipment Operator and logistics professional with over 10 years in customer service, delivery, and materials handling. Skilled in team leadership, performance management, and client relationship development. Adept at operating heavy equipment, managing orders, and ensuring efficient workflow. Seeking opportunities in logistics or purchasing to leverage strong organizational and communication skills. Willing to relocate: Anywhere

Overview

12
12
years of professional experience
1
1
Certification

Work History

Equipment Operator/ Quality Control Technician

Vulcan Materials Company
Seaford, DE
10.2024 - 03.2026
  • Conducted thorough inspections of incoming raw materials, ensuring compliance with quality standards and specifications
  • Performed visual and dimensional inspections on finished products to verify conformance to customer requirements
  • Implemented and maintained a comprehensive quality control system to monitor product quality throughout the manufacturing process

Equipment Operator

Stockley Materials
Georgetown, DE
01.2024 - 10.2024
  • Operated articulating wheel loader to load customer orders efficiently and safely
  • Managed customer orders in the scale house, ensuring accuracy and timely service
  • Maintained a clean and organized work environment to support safety standards
  • Communicated effectively with customers to clarify order details and resolve issues
  • Collaborated with team members to meet daily operational goals
  • Maintained customers orders, along with getting the product loaded into their trailer or pickup

Medherent Technician

Altruix Pharmacy
07.2023 - 12.2023
  • Supported medication management and adherence for pharmacy clients
  • Assisted with packaging and organizing medication orders for timely delivery
  • Communicated with clients to confirm medication schedules and resolve inquiries

Delivery Driver

FedEx Ground
Seaford, DE
06.2022 - 07.2023
  • Delivered packages safely and on time to residential and business customers
  • Maintained accurate delivery records and handled customer inquiries professionally
  • Loaded and unloaded packages, ensuring proper handling and organization

Sales Service Representative

Cintas
Bridgeville, DE
06.2021 - 05.2022
  • Built strong relationships with clients to support repeat business
  • Managed customer accounts and resolved service issues promptly
  • Conducted sales calls to promote company products and services
  • Maintained accurate records of sales and service activities

Delivery Driver

FedEx Ground
05.2017 - 12.2020
  • Delivered packages to homes and businesses with a focus on safety and timeliness
  • Provided excellent customer service and resolved delivery issues as needed
  • Maintained delivery logs and ensured compliance with company procedures

Customer Service Representative

Advance Auto Parts
Delmar, DE
08.2014 - 05.2017
  • Assisted customers with automotive parts inquiries and purchases
  • Managed inventory and restocked shelves to maintain product availability
  • Handled customer returns and resolved issues to ensure satisfaction

Education

High school diploma - General Studies

Cornerstone Academy
Peachtree City, GA
01-2014

Skills

  • Team leadership
  • Microsoft Office
  • Supervising experience
  • Communication skills
  • Microsoft Word
  • Commercial Driving
  • Performance management
  • Microsoft Excel
  • Account management
  • Mechanical knowledge
  • Multi tasking
  • Multi-line phone systems
  • Store management
  • Customer relationship building
  • Merchandising
  • Leadership
  • Loader Operation
  • Computer skills
  • Working with stressful situations
  • Heavy Equipment Operation
  • Delivery Driver Experience
  • Upselling
  • Google Docs
  • Heavy equipment operation
  • Worksite safety
  • Skid steer operation
  • Equipment inspections

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
  • Customer Relations - Achieved the highest ratings for customer satisfaction across Maryland, Delaware, and Virginia for 6 months straight

Affiliations

  • Freemason

Certification

  • Driver's License Present
  • DOT Physical Certification May 2017 to Present

Additional Information

Authorized to work in the US for any employer

Languages

English
Native or Bilingual

Timeline

Equipment Operator/ Quality Control Technician

Vulcan Materials Company
10.2024 - 03.2026

Equipment Operator

Stockley Materials
01.2024 - 10.2024

Medherent Technician

Altruix Pharmacy
07.2023 - 12.2023

Delivery Driver

FedEx Ground
06.2022 - 07.2023

Sales Service Representative

Cintas
06.2021 - 05.2022

Delivery Driver

FedEx Ground
05.2017 - 12.2020

Customer Service Representative

Advance Auto Parts
08.2014 - 05.2017

High school diploma - General Studies

Cornerstone Academy
William Davis