To leverage my extensive federal experience in investigations, compliance, and fraud detection to contribute to the mission of identifying and combating immigration benefit fraud, addressing national security concerns, and enhancing the integrity of the immigration system.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Immigration Services Assistant (OA)
USCIS
Las Vegas, NV
12.2023 - Current
Pre-screened applications for accuracy and completeness of supporting documentation.
Conducted analysis on files, reports, and databases to maintain data integrity.
Managed case files and processed file movement requests as a records custodian.
Produced sensitive and secure documents while identifying expedited service requests.
Reviewed and verified accuracy of submitted documents for immigration benefits.
Supported mail operations, including inspection, processing, and routing of mail.
Prepared reports utilizing various software applications and retrieved data from systems.
Customer Service Representative
Small Business Administration / ODA
Citrus Heights, CA
07.2021 - 12.2023
Assisted disaster survivors with completing loan applications and provided program information.
Explained loan closing documents and assisted borrowers in closing approved loans.
Performed financial analyses to determine applicants' ability to repay loans.
Oversaw operations at multiple locations within disaster areas as a team lead.
Education Compliance Survey Specialist
Veteran Benefits Administration, Dept of VA
Muskogee, OK
06.2016 - 08.2017
Conducted compliance surveys at approved schools and establishments to verify adherence to VA regulations.
Reviewed and audited records for compliance with federal laws and regulations.
Investigated compliance with Title VI, Title IX, and other anti-discrimination laws.
Prepared detailed compliance survey reports and followed up on discrepancies.
Recommended corrective actions and referrals to other agencies as necessary.
DA Guard
Dept of the Army
Joint Base Lewis-McChord, WA
03.2012 - 09.2013
Performed access control and patrol duties to safeguard government personnel and assets.
Conducted vehicle searches and inspections, operated communication equipment, and prepared reports.
Trained in CPR, use of weapons, self-defense, and emergency response.
Department of the Army Police (Supervisor)
US Department of Army
Fort Benning, GA
04.2004 - 05.2005
Supervised 10 officers in patrolling areas to safeguard personnel, information, and assets.
Investigated and resolved security violations, prepared work schedules, and conducted evaluations.
Directed on-the-job training and ensured compliance with security regulations.
Training Specialist (Instructor)
US Marine Corps
08.2001 - 09.2003
Trained personnel in non-lethal weapons and tactics, defensive techniques, and crowd control.
Developed and revised course materials and curriculum.
Conducted field training exercises and evaluated training results.
Operations Supervisor
US Marine Corps
05.1999 - 07.2001
Supervised over 40 personnel, providing guidance and support in their duties.
Maintained accountability for personnel, weapons, and equipment during deployments.
Conducted training in physical fitness, marksmanship, and professional development.
Education
Master of Business Administration (MBA) -
Western Governors University
Murray, UT
09.2014
Bachelor of Business Administration -
American Intercontinental University
Hoffman Estate, IL
09.2010
Associate of Business Administration -
American Intercontinental University
Hoffman Estate, IL
07.2006
Skills
Investigative Techniques
Fraud Detection and Prevention
Data Analysis and Reporting
Compliance Audits and Surveys
Records Management
Liaison with Law Enforcement and Intelligence Agencies
Training and Curriculum Development
Proficient in MS Office Suite
Certification
SRT Special Reaction Team Certified, 2004
Non-Lethal Weapons Instructor, Military Police Academy, 2001
East Georgia Police Academy (POST Certified), 2004
Academy of Counter Terrorist, Louisiana State University, 2002