William Easter
Arvada,CO
Summary
Successful Senior Network Engineer accomplished in managing enterprise-wide networks for large-scale operations. Planning, implementing and continuously improving infrastructure and controls to stay on top of changing operational and security demands. Results-driven with 20 years of expertise deploying and maintaining Enterprise infrastructure. Dedicated technology professional with strong track record of accurately conducting system repairs and troubleshooting. Offering exemplary planning, project management and communication talents. Forward-thinking specializing in adapting business networks to emerging work realities. Provides secure connectivity for dispersed and cloud-based workforces through careful implementation of VPNs and user management tools. Builds large-scale, flexible networks designed to adapt to changing global business realities. Innovative
Overview
24
24
years of professional experience
Work History
Senior Transport Engineer- Provisioning and Testing
Dish Networks
06.2022 - Current
- Responsible for evaluating and performing detailed and complex engineering activities supporting design, development, and optimization of the transport wireless network
- Transport engineering activities will include developing operating and performance specifications for backhaul, mid haul and front haul, for both lit and dark fiber services, as well as microwave/millimeter wave options
- Transport network architecture, routing and throughput design activities are also key component of this position.
- Designed over 3000 fiber circuits to over 3000 cell site routers
- Created health checks saving my team 240 hours per week
- Investigated traffic problems and suggested ways to improve traffic flow and safety.
Network Optimization Engineer
Zayo
05.2021 - 05.2022
- Responsible for the full groom process to optimize the network for circuit migrations, and card swaps on Cisco, Juniper and Alcatel
- Duties included new port assignments, creating work orders for field operation to run new fiber jumpers and sfp’s
- Creation of MOP's to perform maintenance, and all work orders required to dispatch field technician to data centers for maintenance
- Performed all grooms with field operations to ensure that customers were online and passing traffic with no errors and with minimal downtime.
- Developed network test and validation processes to maintain alignment with solution design.
Network Engineer II
Charter Communications
01.2018 - 01.2021
- Responsible for implementation of approved network architecture and designs
- Work on projects/systems/issues of varying complexity surrounding network planning, configuration and optimization
- Integrating communication architectures, topologies, hardware, software, transmission and signaling links and protocols into complete network configurations
- Hands on involvement in network planning, network architecture design and engineering
- Evaluates new products, performs network problem resolution
- Assisting in development and documentation of technical standards and implements approved methods of procedure
- Consistently completed work in an accurate and timely manner
- Acts as mentor to junior staff
- Adhering to industry specific local, state, and federal regulations, as applicable
- Performs other duties as requested by manager.
Transport Provisioning Tech 2
Centurylink
01.2014 - 01.2018
- Test and turn up of fiber network, and vlans
- Configuration of Juniper, Cisco and Alcatel routers
- Provisioning and testing of Fiber Ethernet network circuits OC12, OC48, OC192, 10 GB Ethernet, and 100 GB Ethernet Circuits in a varied of equipment including Ciena, Fugitsu, Lucent, Cisco, Tellabs, and Infinera
TOC Network Engineer 1
Sungard Availability Services
01.2008 - 01.2013
- Validation of new alarms by following written procedures to resolve complex Network, Systems, Fiber Switch, and Security issues
- Coordination with the hosting facilities to resolve issues
- Isolation and correction of problems by correlation of information from network surveillance equipment, testing, and reported information
- Experience and training with Cienna 6500 transport devices.
Digital Voice Tier 2 Engineer
Comcast
01.2005 - 01.2008
- Responsible for Tier 2 support of the VOIP network
- Analysis, isolation and correction of network detected and customer reported CDV outages spanning multiple technologies including, HFC (Hybrid Fiber Coax), Soft Switches and transport
- Duties also included isolation and correction of problems by correlation of information from network surveillance equipment, testing, and reported information
- Troubleshooting and repair for E911
- Experience with direct customer contact, as well as Field Service Technicians.
Network Engineer/Customer service Manager
Rock Solid Broadband
01.2002 - 01.2005
- Co-Founder of Nexus DSL (CLEC) which we later sold to Rock Solid Broadband
- While at Rock Solid Broadband I was responsible for management and training of the customer service and provisioning departments
- I worked closely with field service technicians, clients, and partners and ILEC’s to resolve complex issues on the VOIP, wireless transmission, ATM, and DSL network equipment
- End to end troubleshooting of all related technologies
- Research, design, installation, configuration, integration, and maintenance of the DSL network capable of providing voice, video, and data, over DSL
- I provided internal support for computers, operating systems, and systems
- Email and web support for clients.
Tier 3 Technical Support /Contract
Alltel
01.2002 - 01.2002
- Responsible for resolution of complex DSL issues
- Troubleshooting of Layer’s 1, 2 and 3 of the DSL Network
- Troubleshooting of wide range of DSLAM’s, multiple ATM switches, and core routers including, Cisco and Juniper
- Troubleshooting circuit issues with ILEC technicians on circuit issues.
Tier 2 Technical Support Technician
Covad
01.2000 - 01.2002
- TResponsible for resolution of complex DSL issues
- Troubleshooting of Layer’s 1, 2 and 3 of the DSL Network
- Troubleshooting of DSLAM’s, ATM, radius servers, and core Redback Routers
- Troubleshooting circuit issues with ILEC technicians on circuit issues.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
Skills
- Troubleshooting of Enterprise Transport and Network Equipment
- Implementation and grooms of fiber circuits, router hardware, Transport Equipment
- Router experience (Cisco, Juniper and Alcatel)
- Multitasking and Organization
- IP Services
- Operation Monitoring
- Data Center Networking
- Multicast Routing Knowledge
- Routing Protocols Expertise
- Network Troubleshooting Expertise
- UNIX Shell
- Network Troubleshooting
- Network Capacity Planning
- Adaptability and Flexibility
- VLAN aggregation
- Information Processing
- Installation Management
- IPv6 Migration Strategies
- Networking protocol expertise
- IPv6 technologies
- Procedure Development
- Integration Testing
- Network Maintenance and Repair
- Excellent presentation skills
- IP Addressing and Subnetting
- Circuit management
- Remote work support
- Technical Solutions Development
- Technical Troubleshooting
- IP address structure
- Quality of Service Management
- OSPF routing
- End point configurations
- Telecommunications Systems
- Routing protocol expertise
- Layer-2/3 protocols
- Subnetting expertise
- Cisco IOS mastery
Accomplishments
2023-2024 Implemented a new health check that allows my team to check the health and redundancy of 17,000 cell site routers, saving my team 240 hours per week in troubleshooting.
2022-2023 Designed over 3000 fiber circuits to cell sites from
Academic History
- Naval Nuclear Power School/Nuclear Engineering
- Metro State College of Denver/Computer Science
- Arvada West High School
Hobbies and Interests
- Volunteer USA Swimming Official- Colorado Swimming Official 2013
- USA Swimming Official 2010-2019 (Volunteered 400 hours as a Stroke and Turn official for USA swimming)
- Ralston Valley High School Assistant Swimming coach 2017
Timeline
Senior Transport Engineer- Provisioning and Testing
Dish Networks
06.2022 - Current
Network Optimization Engineer
Zayo
05.2021 - 05.2022
Network Engineer II
Charter Communications
01.2018 - 01.2021
Transport Provisioning Tech 2
Centurylink
01.2014 - 01.2018
TOC Network Engineer 1
Sungard Availability Services
01.2008 - 01.2013
Digital Voice Tier 2 Engineer
Comcast
01.2005 - 01.2008
Network Engineer/Customer service Manager
Rock Solid Broadband
01.2002 - 01.2005
Tier 3 Technical Support /Contract
Alltel
01.2002 - 01.2002
Tier 2 Technical Support Technician
Covad
01.2000 - 01.2002
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