William Ellis
Cedar Rapids,IA
Summary
Experienced with youth engagement and support, focusing on nurturing positive development. Utilizes conflict resolution and active listening to address needs of young individuals. Strong understanding of community resources and outreach strategies, ensuring comprehensive support and guidance.
Overview
8
8
years of professional experience
Work History
Youth Service Worker II
Tanager Place
06.2025 - Current
Youth Service Worker
Tanager Place
06.2024 - Current
- Supported youths in achieving personal goals through individualized guidance and mentorship.
- Enhanced youth engagement by developing and implementing interactive activities and programs.
- Implemented effective group facilitation techniques to encourage open dialogue among peers regarding sensitive topics or difficult situations they may be facing in their everyday lives.
- Served as a positive role model for youths in our care, demonstrating empathy, respect, and understanding through every interaction.
- Maintained a safe and welcoming environment for all participants by enforcing rules, guidelines, and conflict resolution strategies.
- Contributed to the development of new initiatives aimed at addressing emerging challenges faced by young people within our community.
- Managed caseloads effectively, prioritizing the needs of each youth based on their specific circumstances.
- Provided crisis intervention support when necessary, connecting youths with appropriate resources for immediate assistance.
- Completed necessary reports and documentation to maintain thorough, accurate case records.
- Provided key emotional support to special needs youth.
- Provided guidance and advice to youth, supporting navigation of diverse personal and social issues.
- Contributed to development of individualized plans to support youth goal achievement.
- Organized and facilitated recreational activities to engage youth in positive, team-building experiences.
- Supervised youth in residential and community-based programs to minimize risks and offer support.
- Supported and mentored students in developing skills to become successful in community.
- Developed and maintained accurate records of programs and services.
Banquet Cook
Kirkwood Community College
10.2022 - 03.2023
Banquet Cook/Line Cook
IDM Hospitality Management
05.2022 - 10.2022
Sous Chef
Chophouse Downtown
07.2021 - 01.2022
Line Cook/Kitchen Manager
BUTCHER BLOCK STEAKHOUSE
07.2020 - 07.2021
- Worked every station from including Sauté, grill, flattop/fry, salad/apps, expo. Helped to maintain a clean and orderly kitchen that followed health standards and put out good and consistent food in a timely manner. Did prep, Ordered food trucks, scheduled kitchen staff, coordinated with other restaurant managers to ensure teamwork and success across the restaurant.
Bartender/Line Cook
MarcusTheatres
06.2019 - 03.2020
Customer Service Representative U-Haul
U-HAUL
04.2018 - 06.2019
- Helped facilitate rental transactions between customers and U-Haul products. Cleaned and maintained the ground of the property and the trucks/trailers themselves.
Telemarketer
Thomas L Cardella and Associates
01.2018 - 04.2018
- Sold cable, home phone, and internet for Spectrum over the phone.
Education
High School Diploma -
Thomas Jefferson High School
04.2019
Associate's Degree - Criminal Justice
Kirkwood Community College
08.2025
Skills
- Decision Making
- Conflict Resolution
- Critical thinking and problem solving
- Ability to Work Under Pressure
- Communication Skills
- Problem Solving
- Adaptability
- Fast Learner
- Effective Time Management
- Ability to Multitask
- Ability to Work in a Team
- Communication
- Planning
- Time Management
- Hospitality
- Inventory Control
- Hospitality Management
- Teamwork
- Management
- Customer Service
- Suicide prevention
- Positive reinforcement
- Social skills development
- Life skills training
- Youth mentoring
- Sexual health education
- Recreational activities
- Special needs support
- Educational support
- Anger management
- Youth supervision
- Special needs
- Conflict de-escalation
- Social skill development
- Emotional support
- Behavioral interventions
- Safety monitoring
- Mentoring
- Behavior modeling
- Advocacy
- Crisis response
- Conflict mediation
- Activity implementation
- Crisis response expertise
- Program support
- Personal belongings inspection
- Employment assistance
- Skill building
- Personal hygiene support
- Youth development
- Emotional support abilities
- Trauma-informed care
- Teamwork and collaboration
Languages
English
Timeline
Youth Service Worker II
Tanager Place
06.2025 - Current
Youth Service Worker
Tanager Place
06.2024 - Current
Banquet Cook
Kirkwood Community College
10.2022 - 03.2023
Banquet Cook/Line Cook
IDM Hospitality Management
05.2022 - 10.2022
Sous Chef
Chophouse Downtown
07.2021 - 01.2022
Line Cook/Kitchen Manager
BUTCHER BLOCK STEAKHOUSE
07.2020 - 07.2021
Bartender/Line Cook
MarcusTheatres
06.2019 - 03.2020
Customer Service Representative U-Haul
U-HAUL
04.2018 - 06.2019
Telemarketer
Thomas L Cardella and Associates
01.2018 - 04.2018
High School Diploma -
Thomas Jefferson High School
Associate's Degree - Criminal Justice
Kirkwood Community College
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