William Embody
Mohnton,PA
Summary
Qualified parts and service manager brings background in managing and maintaining facility operations. Offers strong safety record and attention to detail. Methodical about checking work and correcting concerns.
Overview
26
26
years of professional experience
Work History
Service/Facility Manager
McNeilus Truck And Manufacturing
02.2007 - Current
2-2-2007 to 3-1-2010 McNeilus Parts Specialist
Responsible for entering parts orders for McNeilus Concrete Mixers and Coneco batch plants. Tracked backorders and forfilled them in a timely manner to minimize down time.
Also assisted the service department with looking up and entering parts lines as needed for service repairs.
3-2-2010 to present. Was promoted to Service Manager/ Facility Manager. Responsible for all service operations,warranty operations,technician efficiency,and safety practices. Participate in monthly safety meetings and first aid responder for the building.
Service and Parts Manager
Mente Autoplex
06.1998 - 02.2007
Parts and Service Manager. Responsible for all service and parts operations,training,and warranty policies. Assist and remedy customer concerns for Dodge,Chrysler,Jeep,and Ram brands.
Maintained Chrysler Five Star Gold level for customer satisfaction thru out employment term.
Education
High School Diploma -
Daniel Boone Area High School
Birdsboro, PA06.1985
Skills
- Effectively maintain profitability within operating income margins
- Build and maintain customer relationships
- Leadership and Supervision
- Customer follow up and complete task as needed
- Work with fellow employees as needed to complete projects or tasks
Timeline
Service/Facility Manager
McNeilus Truck And Manufacturing
02.2007 - Current
Service and Parts Manager
Mente Autoplex
06.1998 - 02.2007
High School Diploma -
Daniel Boone Area High School
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