William Farley
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Important To Me
Dynamic Automotive Technician with 30 years of experience, specializing in engine repair and diagnostics on all makes and models including some passenger diesel vehicles . Proven ability to enhance vehicle performance through effective troubleshooting and customer communication. Strong multitasking skills and a commitment to safety protocols ensure efficient service delivery and high customer satisfaction. Ability of generating job summary's, and quotes while locating ordering parts for vehicles with keeping it in customers time frame and handling customers with ease. (Meaning excellent social skills.)
Having the ability to stock shelves in reference to planogram, and ability to create planograms. Having manager history gave me the ability to communicate with other employees with little or no controversy.
Work History
Automotive Technician
9 Months- Conducted routine maintenance and repairs on various automotive and diesel vehicle systems.
- Diagnosed mechanical issues using specialized diagnostic tools and equipment
- Adapted quickly to new technologies and repair techniques in the automotive field.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical and electrical issues. Including check engine lights and various running issues on automotive and diesel vehicles.
- Specialized in automotive engine removal and replacement and rebuild and repair.
- Specialized in advanced welding with mig, tig, and arc welder.
Automotive Technician
1 Year 3 Months- Conducted routine maintenance and repairs on various vehicle systems.
- Diagnosed mechanical issues using specialized diagnostic tools and equipment.
- Collaborated with team members to ensure efficient workflow and timely service delivery.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Repair and replaced or rebuilt engines as required through diagnosis.
Automotive Technician
4 Years 6 Months- Collaborated with team members to ensure efficient workflow and timely service delivery.
- diagnosed and repaired drivability issues.
- Communicated effectively with customers regarding service recommendations and vehicle status.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
Commercial Parts Manager
1 Year 2 Months- Managed inventory levels, ensuring optimal stock for commercial parts sales.
- Trained and mentored team members on product knowledge and customer service techniques.
- Developed and implemented efficient workflow processes, enhancing overall operational effectiveness.
- Analyzed sales trends to forecast demand and adjust inventory accordingly.
- Increased customer satisfaction by implementing efficient parts ordering and inventory management systems.
- Built rapport with key accounts through consistent follow-ups on outstanding orders or addressing any concerns that might arise during the transaction process.
- Managed a team of parts specialists, ensuring high-quality service and timely deliveries to customers.
Education
Associate of Applied Science - Automotive And Diesel Technician
studied automotive and diesel diagnosis and repair and how to work with various computer systems at Ohio diesel tech. Also received an associates degree. Went through constant training courses through the 30 years of working in the automotive field. From brake system courses to hybrid,and electric cars. While at Autozone was trained in management field and received a recognition pin for preventing someone from steeling $400 in product.