William Ferguson
St. Petersburg,FLORIDA
Summary
Passionate Youth Employment Counselor focused on youth development and career readiness. Guides young individuals in achieving professional goals through tailored counseling and work readiness training. Develops programs and fosters collaborative partnerships to enhance outcomes for youth participants.
Overview
4
4
years of professional experience
Work History
Family Support Coordinator
Boley Center for Behavorial Health Care
St. Petersburg, FLORIDA
08.2025 - Current
- Conducted one-on-one counseling sessions to address barriers to employment for youth.
- Created individualized employment plans for youth to align skills and interests with job opportunities.
- Developed and facilitated group workshops on coping strategies and personal growth.
- Cultivated positive relationships with students, parents, and staff to foster a supportive learning environment.
- Developed engaging lesson plans to enhance student learning and participation.
- Collaborated with multidisciplinary teams to create comprehensive care plans.
- Utilized technology tools for online teaching and resource sharing with students.
Family Support Technician
Boley Center for Behavorial Health Care
St. Petersburg, Florida
02.2024 - 08.2025
- Served 210 youth annually through individualized career guidance and mentorship, fostering personal and professional growth.
- Deliver work readiness training as a major component of the program, equipping youth with essential job skills.
- Facilitate workshops on resume building, interview preparation, and professional communication.
- Developed and maintained partnerships with local businesses and community organizations, creating meaningful employment opportunities for youth.
- Track participant progress and outcomes to ensure program success and compliance with organizational goals.
- Collaborated with staff to identify and implement system improvements.
- Facilitated interdepartmental communication to streamline service delivery and improve participant experiences.
- Documented technical processes and solutions for future reference.
Supervisor
G-Seay Construction
05.2024 - 10.2024
- Supervised daily construction activities to ensure project compliance with safety standards.
- Coordinated workflows among teams to ensure adherence to project timelines.
- Led 4-man in-house teams to successfully complete city-deemed competing projects.
- Monitored material usage and inventory levels to optimize resource allocation.
- Trained new employees on tools, equipment, and safety protocols to enhance site readiness.
- Communicated project updates and progress to management and team members clearly.
Field Supervisor
Next Solutions
07.2023 - 03.2024
- Led 30 techs to hit 5/5 metrics every month.
- Monitored progress and inspired teams to consistently achieve target metrics, fostering a results-oriented environment.
- Supervised field team activities to ensure efficient operations.
- Developed and implemented plans to enhance worker efficiency, aligning efforts with overall project goals.
- Coordinated project schedules and resource allocation for efficient workflow management.
- Met with customers to resolve issues and build productive relationships.
- Maintained precise records of daily operations and employee evaluations to support performance assessments and operational decisions.
Fiber Optic Technician
Next Solutions
04.2022 - 06.2023
- Followed safety protocols to install and remove IP set-up boxes, ensuring compliance and reducing risk.
- Installed fiber optic cables and wireless access points.
- Installed fiber optic cables in residential and commercial buildings.
- Ensured proper installation and functionality of fiber optic cables.
- Inspected and tested fiber optics equipment to ensure optimal performance.
- Provided technical support to clients during installations and service calls.
- Provided technical solutions and customer support, enhancing user experience and satisfaction.
- Collaborated with technicians on large projects, contributing to successful project completion.
Education
Bachelor of Arts - Liberal Arts and Psychology
Bethune-Cookman University
Daytona Beach, FL05-2022
Skills
- Youth Development & Mentorship
- Career Counseling
- Work Readiness Training
- Program Development
- Partnership Building
- Public Speaking
- Organizational Skills
- Microsoft Office Suite
- Leadership & Team Management
Affiliations
- Alpha Phi Alpha Fraternity
- Marching Wildcats of Bethune-Cookman University
- Student Leadership 2021
- Communication & Leadership
Timeline
Family Support Coordinator
Boley Center for Behavorial Health Care
08.2025 - Current
Supervisor
G-Seay Construction
05.2024 - 10.2024
Family Support Technician
Boley Center for Behavorial Health Care
02.2024 - 08.2025
Field Supervisor
Next Solutions
07.2023 - 03.2024
Fiber Optic Technician
Next Solutions
04.2022 - 06.2023
Bachelor of Arts - Liberal Arts and Psychology
Bethune-Cookman University