Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

William Fletcher

Barista
Denver,CO

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Barista

Nordstrom Ebar
Lone Tree , CO
2023.01 - Current
  • Interacted with customers to receive their orders for coffees, food items, and various other beverages.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Demonstrated composure in fast-paced environments and for special events.

Team Lead

Target
Lakewood , CO
2021.10 - 2022.12
  • Developed strategies to increase team productivity and improve customer service levels.
  • Resolved escalated customer complaints or queries promptly and efficiently.
  • Ensured compliance with company policies and procedures throughout the team.
  • Supported the manager in developing plans for future projects, initiatives and objectives.
  • Organized regular meetings with all stakeholders to ensure clear communication between departments.
  • Collaborated with other departments to develop effective solutions that meet customer needs.
  • Created detailed reports on team activities as requested by management.
  • Analyzed data from various sources to identify trends or patterns in customer behavior.

Education

Associate of Arts - Liberal Arts And General Studies

Blinn College
Bryan, TX
2018-05

Skills

  • Team Player
  • Positive and professional
  • Speedy and efficient
  • Friendly and outgoing
  • Problem-Solving
  • Adaptability
  • Effective Communication
  • Decision-Making
  • Written Communication
  • Adaptable and Flexible

Certification

  • Certified Cybersecurity Certificate, Google - 2024

Timeline

Barista

Nordstrom Ebar
2023.01 - Current

Team Lead

Target
2021.10 - 2022.12

Associate of Arts - Liberal Arts And General Studies

Blinn College
  • Certified Cybersecurity Certificate, Google - 2024
William FletcherBarista