Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

William Fletcher Hays

Belmont,NC

Summary

Offering friendly and approachable demeanor, combined with passion for sharing knowledge and learning. Brings understanding of historical and cultural contexts, along with strong public speaking and organizational skills. Ready to use and develop these abilities in any setting.

Overview

3
3
years of professional experience

Work History

Land Guide

US National Whitewater Center
05.2025 - Current

In my time as a seasonal land guide I facilitate various activities such as rock climbing, ropes courses, ziplines, and other outdoor activities while maintaining guest safety and enjoyment. Provide support to team operations as I instruction diverse groups of guests on safety briefings, conduct equipment checks, and monitor course conditions to ensure compliance with safety standards.

Intern

Heubach Colorants GmbH
05.2023 - 08.2023
  • Assisted planning the company's exhibit for the Western Coating Show by creating brochures, displays, and attending conference calls.

Host / Server

Bottle Tree
10.2022 - 11.2023

Began as host, promoted to server assistant. Assisted in preparation and serving of globally inspired dishes, as well as the training of new employees.

Clerk

Harris Teeter
04.2022 - 10.2022
  • Assisted in the care and maintenance of the store while polishing customer service skills and gaining an introduction to job experience.

Education

BBA - Marketing, Operations And Supply Chain

University of South Carolina
Columbia, SC
05-2028

Skills

  • Capstone Scholar, University of South Carolina - Selected for competitive two-year academic enrichment program emphasizing leadership, service, and global learning
  • Training and mentoring - Experienced in onboarding peers, providing clear instruction, and offering ongoing support to help others develop skills and achieve goals
  • Customer service skills - Honed customer service skills and client relations; adept at communication, conflict resolution, and maintaining high level of professionalism
  • Social perceptiveness - Strong ability to recognize and respond to the needs of others, enhancing teamwork, conflict resolution, and customer interactions

Languages

Spanish, 3 years

Timeline

Land Guide

US National Whitewater Center
05.2025 - Current

Intern

Heubach Colorants GmbH
05.2023 - 08.2023

Host / Server

Bottle Tree
10.2022 - 11.2023

Clerk

Harris Teeter
04.2022 - 10.2022

BBA - Marketing, Operations And Supply Chain

University of South Carolina