William Ford
Student
Temple Hills,MD
Summary
Dynamic Retail Sales Associate with a proven track record at DTLR, excelling in customer service and teamwork. Cultivated strong client relationships, enhancing loyalty and driving repeat business. Expert in money handling and resolving customer issues, consistently surpassing sales targets while maintaining a welcoming store environment.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
DTLR
01.2024 - 04.2025
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Answered questions about store policies and addressed customer concerns.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
Education
Crossland Highschool
Camp Springs MdSkills
Customer service
Timeline
Retail Sales Associate
DTLR
01.2024 - 04.2025
Crossland Highschool
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