William Frazier
Albany,GA
Summary
Motivated professional committed to delivering exceptional kitchen service and driving business success. Orders food and ingredients consistent with nutritional considerations and within budget restrictions. Develops and maintains vendor relations with multiple suppliers. Professional with winning attitude and desire to deliver exceptional dining experience. Focused on setting high expectations and raising service standards. Keen to expand customer base through careful oversight and novel promotional methods. Resourceful Kitchen Manager known for high productivity and efficient task completion. Skilled in inventory management, staff training, and menu development. Excel in time management, communication, and problem-solving to ensure smooth kitchen operations and team collaboration.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Kitchen Manager
Krystal Restaurant
Albany , GA
07.2017 - Current
- Developed and implemented kitchen policies, procedures and quality standards.
- Conducted regular staff meetings to discuss menu changes, safety protocols and performance reviews.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
- Maintained accurate records of food costs, labor costs, waste management and other related expenses.
- Monitored sanitation practices to ensure that all employees adhere to health department regulations.
- Ensured compliance with all applicable local, state and federal laws governing food service operations.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Coached staff on strategies to enhance performance and improve customer relations.
- Distributed food to service staff for prompt delivery to customers.
- Inspected dining and serving areas for cleanliness and proper setup.
- Explained goals and expectations required of trainees.
- Assisted staff by serving food and beverages or bussing tables.
Line Supervisor
The Rocket
Albany , GA
02.2021 - 03.2022
- Ensured all employees were trained in safety protocols and procedures.
- Monitored production flow for quality assurance purposes.
- Enforced company policies and procedures to maintain a safe working environment.
- Provided guidance, support, and direction to team members when needed.
- Implemented process improvements as needed to increase efficiency and accuracy of operations.
- Analyzed employee productivity data and identified trends or areas needing attention.
- Supervised line workers to ensure tasks were completed according to established standards.
- Encouraged positive communication between employees at all times.
- Performed regular inspections of equipment for maintenance requirements.
Construction Worker
Poter Construction
Albany , GA
04.2016 - 07.2017
- Assisted in the preparation of construction sites by clearing debris, leveling ground and erecting scaffolding.
- Operated a variety of tools to excavate, move and grade earth for foundations, trenches and roads.
- Lifted heavy objects into place with cranes or hoists.
- Repaired damaged structures with appropriate materials including wood and metal components.
- Followed blueprints or engineering plans to determine the best methods of assembling structures.
Education
High School Diploma -
Albany High School
Albany, GA05-2013
Skills
- Cost Control
- Supply Ordering
- Inventory Management
- Menu development
- Workflow Planning
- Purchasing
- Food Safety
- Staff Supervision
- Inventory Control
- Kitchen Management
- Product Rotation
- Verbal and written communication
- Quality Assurance
- Health Code Compliance
- Safe Food Handling
- Waste Reduction
- Performance monitoring
- Motivational style
- Attention to Detail
- Flexible Schedule
- Operations Management
- Staff Management
- Kitchen Equipment Maintenance
- Productivity Improvement
Certification
- Serv Safe - Current
Timeline
Line Supervisor
The Rocket
02.2021 - 03.2022
Kitchen Manager
Krystal Restaurant
07.2017 - Current
Construction Worker
Poter Construction
04.2016 - 07.2017
- Serv Safe - Current
High School Diploma -
Albany High School
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