William Freeman
Kent,WA
Summary
Accomplished leader with a proven track record at Circulation Promotions Unlimited, enhancing sales revenue through strategic planning and effective team building. Demonstrates integrity and organizational leadership, excelling in crisis management and fostering strong external partnerships. Skilled in sales and marketing, achieving significant customer satisfaction and loyalty.
Years of face to face customer interaction.
Overview
37
37
years of professional experience
Work History
President
Leading Prospect Group
01.2003 - 06.2023
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Supported project management team for optimal performance.
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
Sales Manager /Outside Sales Representative
Circulation Promotions Unlimited
08.1988 - 01.2003
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Bag Boy, Checker, Stocker
Kroger Corp
01.1986 - 01.1987
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
High School Diploma -
Aldine High School
Houston, TX06.1986
Skills
- Leadership Team Building
- Organizational Leadership
- Strategic Planning
- Integrity and ethics
- Sales and Marketing
- Account Management
- Planning and coordination
Timeline
President
Leading Prospect Group
01.2003 - 06.2023
Sales Manager /Outside Sales Representative
Circulation Promotions Unlimited
08.1988 - 01.2003
Bag Boy, Checker, Stocker
Kroger Corp
01.1986 - 01.1987
High School Diploma -
Aldine High School
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