William Fricke
Tampa,FL
Summary
Dedicated individual with background devoting skills and time to understanding processes, improving procedures and driving customer satisfaction. Well-versed in operational practices, market trends and regulatory guidelines of sports and recreation. Enthusiastic application of energy and knowledge toward optimizing operations.
Overview
2
2
years of professional experience
Work History
Operations Management Assistant
HomeTown Sports Managements
Virginia Beach, VA
05.2024 - 09.2024
- Assisted with merchandise and ticket sales, managed inventory, prepared for multiple events, and live-streamed select sporting events.
- Played an integral role in coordinating and preparing for diverse events.
- Collaborated with team members in crafting marketing campaigns targeted at promoting brand recognition.
- Successfully cultivated professional connections with both coworkers, superiors, and event partners.
- Interacted with and informed customers about various events.
ESPN+ Broadcasting Cameraman
JMU Sports Network
Harrisonburg, VA
08.2023 - 12.2023
- Supported the Broadcast Director by configuring and dismantling lighting and camera gear for various sports events.
- Operated cameras capturing essential shots for live TV broadcasts of JMU Men's, Women's Basketball, Soccer, and Volleyball games.
- Participated in regular training sessions focused on live broadcasting techniques and technologies.
Family Adventure Park Intern
Massanutten Resort
Rockingham County, VA
05.2023 - 12.2023
- Provided support to management team by performing tasks related to merchandising, ticket-sales, and front desk duties.
- Collaborated with management and fellow interns during the internship, partnering on a project to enhance park signage.
- Provided prompt and efficient support to customers through in-person, phone and other modes of communication.
Ticket Sales Workshop
NASCAR University
Richmond, VA
04.2023 - 04.2023
- Initiated outbound phone calls to a predetermined list of 50 potential customers with the aim to secure ticket sales for the upcoming Spring 2023 Richmond Race in the NASCAR Cup Series
- Completed a comprehensive training program under the guidance of a top-caliber NASCAR Sales Representative.
- Handled multi-line telephone to effectively address customer queries about tickets and provide necessary information.
Sports and Games Camp Counselor
Triple C Camp
Charlottesville, VA
06.2022 - 08.2022
- Supervised and guided 18-20 campers weekly in swimming, arts and crafts, hikes, and sports.
- Led group problem-solving sessions, fostering positive camper relationships.
- Enhanced camper engagement in recreational activities by leveraging an enthusiastic leadership approach to build confidence and self-esteem.
- Collaborated on planning engaging activities for weekly camp sessions with other counselors.
- Provided transportation and escort services for program participants during program activities and external trips.
Education
Bachelor of Science - Sports And Recreation Management
James Madison University
Harrisonburg, VA05-2024
Skills
- Team Collaboration
- Live Streaming Capabilities
- Live camera operations
- Problem-Solving
- Organizational Skills
- Relationship Building
- Time management abilities
- Interpersonal Skills
- Customer Service
- Operations Support
Timeline
Operations Management Assistant
HomeTown Sports Managements
05.2024 - 09.2024
ESPN+ Broadcasting Cameraman
JMU Sports Network
08.2023 - 12.2023
Family Adventure Park Intern
Massanutten Resort
05.2023 - 12.2023
Ticket Sales Workshop
NASCAR University
04.2023 - 04.2023
Sports and Games Camp Counselor
Triple C Camp
06.2022 - 08.2022
Bachelor of Science - Sports And Recreation Management
James Madison University
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