A seasoned leader in safety and operations, I enhanced team performance and safety at Milner Wrecker through strategic mentorship and the implementation of rigorous safety protocols, reducing incidents significantly. My expertise spans crisis management and effective communication, skills that have consistently improved project outcomes and employee engagement across roles.
Overview
14
14
years of professional experience
Work History
Director of Fleet and Safety
Milner Wrecker
05.2018 - Current
Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Assisted in development of safety protocols, improving workplace safety for all employees.
Reduced safety incidents on-site with thorough hazard assessments and regular safety meetings.
Implemented safety protocols for reduced workplace injuries, conducting regular site inspections and safety meetings.
Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
Improved project efficiency with strategic planning, resource allocation, and time management practices.
Managed and motivated employees to be productive and engaged in work.
Supervised operations staff and kept employees compliant with company policies and procedures.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Devised and monitored safety performance metrics to assess and improve safety performance.
Heavy Wrecker Operator
Euless B&B Wrecker Service
01.2016 - 04.2018
Reduced downtime for damaged vehicles by providing timely and accurate diagnostics of mechanical issues.
Contributed to a positive company image by maintaining a clean and organized work environment both on the job site and at the office.
Increased customer satisfaction by ensuring clear communication during the entire towing process.
Assisted in accident scene management by efficiently clearing debris from roadways while preserving evidence for investigations when required.
Promoted teamwork within the organization by offering support, sharing knowledge, and actively seeking feedback from peers.
Collaborated with fellow operators to complete complex recovery missions in challenging environments.
Enhanced vehicle recovery efficiency by implementing advanced towing techniques and equipment.
Premise Tech
AT&T
01.2014 - 01.2016
Evaluated potential software applications for compatibility with current systems, recommending effective solutions when appropriate.
Actively contributed ideas during strategy sessions that resulted in increased member engagement.
Improved project outcomes, meticulously documenting development phases.
Achieved significant increase in membership, through targeted outreach and engagement strategies.
Heavy Equipment Operator
Universal Pressure Pumping Inc.
01.2011 - 12.2014
Operated range of heavy equipment on regular basis with advanced skill.
Adapted quickly to changing project requirements or unexpected obstacles encountered during the course of work assignments.
Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
Trained in diverse pieces of equipment and useful attachments to handle team needs.
Optimized machine performance with regular cleaning, lubrication, and maintenance checks in accordance with manufacturer guidelines.
Operated machining equipment safely with team of operators.
Moved equipment between job locations using truck and trailer.
Assisted in training new hires on proper operation techniques and safety procedures for various pieces of heavy equipment.
Education
High School Diploma -
North Crowley High School
Fort Worth, TX
06-2008
Skills
Verbal and written communication
Strategies and goals
Negotiation
Rules and regulations
Script review and revision
Cast and crew supervision
Crisis Management
Employee reviews
Timeline
Director of Fleet and Safety
Milner Wrecker
05.2018 - Current
Heavy Wrecker Operator
Euless B&B Wrecker Service
01.2016 - 04.2018
Premise Tech
AT&T
01.2014 - 01.2016
Heavy Equipment Operator
Universal Pressure Pumping Inc.
01.2011 - 12.2014
High School Diploma -
North Crowley High School
Similar Profiles
Juan MorfinJuan Morfin
Office Technology Consultant at Milner IncOffice Technology Consultant at Milner Inc