Summary
Overview
Work History
Education
Skills
Timeline
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WILLIAM FURLONG

RETIRED
CAPE CORAL,FL

Summary

Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 20 years of experience. Highly effective and comfortable working with people at all levels in organization.

Overview

22
22
years of professional experience

Work History

Online Grocery Pickup Stager

Walmart
Cape Coral, FL
03.2020 - 03.2022
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty.

Owner/Operator

Integrity Mechanical, INC
Bixby, OK
05.1998 - 06.2018
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.

Education

Associate of Applied Science - HVAC

Climate Control Institute
Tulsa, OK
05.1995

Associate of Applied Science - Industrial Electronics

Oklahoma State University Institute of Technology - Okmulgee
Okmulgee, OK
05.1988

Skills

  • Store Layouts
  • Loyalty Programs
  • Heavy Lifting
  • Financial Tracking

Timeline

Online Grocery Pickup Stager

Walmart
03.2020 - 03.2022

Owner/Operator

Integrity Mechanical, INC
05.1998 - 06.2018

Associate of Applied Science - HVAC

Climate Control Institute

Associate of Applied Science - Industrial Electronics

Oklahoma State University Institute of Technology - Okmulgee

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WILLIAM FURLONGRETIRED