WILLIAM GALECIO
Miami,FL
Summary
Seasoned Rover that has demonstrated strong communication skills to maintain good relationships with clients. Has successfully created positive experiences for patrons and employees through reliable service.
Overview
20
20
years of professional experience
Work History
Parking Garage Rover
Miami Dade County ISD / Delta Five Security
Miami , FL
11.2017 - Current
- Ensured customer satisfaction by providing excellent customer service and addressing any concerns or questions they had about the services offered.
- Maintained constant communication with Parking Garage Personnel to ensure proper vehicle traffic flow.
- Roving around the assigned perimeter to protect property and deter any illegal activity.
- Maintained direct communication with MDC Security Operations Personnel, with the goal of enhancing the safety of the Public and Building Personnel.
Armed Security Officer
Miami Beach Regional Library/ Allied Universal Sec
Miami Beach , FL
06.2016 - 09.2020
- Monitored surveillance cameras to detect any criminal activity or violations of policy.
- Patrolled assigned areas to detect suspicious activities and persons.
- Conducted security checks on personnel entering and exiting the premises.
Parking Garage Rover
Miami Dade County ISD / US Security Associates
Miami , FL
06.2015 - 11.2017
Parking Garage Rover
Miami Dade County ISD / Mc Roberts Protective Serv
Miami , FL
09.2011 - 06.2015
Parking Garage Rover
Miami Dade County ISD/Security Alliance
Miami , Fl
03.2010 - 09.2011
Professional Protection Officer
Miami Dade County Transit Metro Rail System/Delad
Miami , FL
11.2009 - 03.2010
- Maintained up-to-date knowledge of local laws and ordinances regarding security issues.
- Interacted professionally with customers while providing a high level of customer service.
- Inspected buildings periodically for signs of intrusion or damage to property.
- Observed surroundings for any suspicious behavior or activities that may compromise safety protocols.
- Cooperated with law enforcement agencies during investigations as required.
- Adhered strictly to established policies, procedures, and protocols for maintaining security operations.
- Monitored and patrolled assigned areas to detect suspicious activity and unauthorized persons.
Frontgate Armed Post
Florida Memorial University/ Allied Barton Securit
Miami , FL
03.2009 - 11.2009
- Enforced safety regulations and monitored access control points.
- Responded to alarms, emergencies, and disturbances.
- Provided customer service assistance to staff and visitors in a professional manner.
- Issued visitor badges and access cards to authorized personnel.
- Interacted with law enforcement officials to report incidents or violations of laws and regulations.
- Answered questions from the public regarding facility rules and regulations.
- Provided escorts for employees entering and exiting the building after hours.
Frontgate Armed Post
Miami Dade County Water and Sewer Dept./Allied Bar
Miami , FL
07.2008 - 03.2009
Frontgate Unarmed Post
Villa Regina Brickell / Allied Barton Security
Miami , FL
07.2004 - 07.2008
- Monitored CCTV cameras for potential threats and reported all incidents to management.
- Maintained logs of visitors and employees entering and exiting the building.
Education
Associate of Science - Medical Assistant
Ward Stone College
Miami06-1995
Skills
- Communication system management
- Data collection and analysis
- Interdisciplinary teamwork
- Incident Reporting
- Emergency Response
- CCTV Monitoring
- Theft Prevention
- Customer Service
Timeline
Parking Garage Rover
Miami Dade County ISD / Delta Five Security
11.2017 - Current
Armed Security Officer
Miami Beach Regional Library/ Allied Universal Sec
06.2016 - 09.2020
Parking Garage Rover
Miami Dade County ISD / US Security Associates
06.2015 - 11.2017
Parking Garage Rover
Miami Dade County ISD / Mc Roberts Protective Serv
09.2011 - 06.2015
Parking Garage Rover
Miami Dade County ISD/Security Alliance
03.2010 - 09.2011
Professional Protection Officer
Miami Dade County Transit Metro Rail System/Delad
11.2009 - 03.2010
Frontgate Armed Post
Florida Memorial University/ Allied Barton Securit
03.2009 - 11.2009
Frontgate Armed Post
Miami Dade County Water and Sewer Dept./Allied Bar
07.2008 - 03.2009
Frontgate Unarmed Post
Villa Regina Brickell / Allied Barton Security
07.2004 - 07.2008
Associate of Science - Medical Assistant
Ward Stone College
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