William Gibbons
Nixa,MO
Summary
Detail-oriented transportations and logistics professional with 9+ years of experience coordinating freight operations, supporting drivers, and managing shipment activity in fast-paced environments. Skilled in cross-department communication, operational reporting, and maintaining accurate transportation documentation. Known for reliability, teamwork, and contributing to mission-driven organizations that positively impact communities.
Overview
13
13
years of professional experience
Work History
Truck Sales
MHC Kenworth
Springfield Mo
06.2025 - Current
- Cultivated a proactive approach to responsibilities, ensuring high standards of performance and reliability.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
National Account Manager
Prime Inc.
Springfield Mo
05.2015 - 12.2024
- Coordinate Freight movement between drivers, dispatch, warehouse teams, and customers.
- Manage inbound and outbound logistics to ensure timely pickups and deliveries.
- Maintain shipment tracking systems and activity boards to monitor freight status.
- Prepare weekly and monthly reports to track performance metrics.
- Communicate with drivers and contractors to resolve shipment discrepancies.
- Support transportations compliance processes and maintain documentation accuracy.
- Assist with invoice coding, expense tracking, and financial reporting.
- Build strong customer relationships while improving operational efficiency.
Night Sort Operations Associate
UPS
Springfield Mo
10.2013 - 05.2015
- Implemented safety protocols, reducing workplace incidents and promoting a culture of safety among staff.
- Mentored new team members on operational procedures, fostering a collaborative work environment.
- supported high-volume freight sorting and dock operations.
- Ensured shipment accuracy and timely distribution.
Insurance Producer
Shelter Insurance
Ozark Mo
03.2013 - 05.2015
- Managed client accounts and maintained confidential policy records.
- Provided customer service support and resolved policy-related issues.
- Ensured regulatory compliance through accurate documentation and reporting.
Education
Evangel University
Springfield Mo05-2012
Skills
Microsoft outlook, Word, Excel, PowerPoint
Google workspace (Docs, Sheets, Drive)
As400 Software
Shipment tracking systems
Transportation reporting and documentation
Data entry & record management
Ability to track and plan shipments for on time delivery
Accomplishments
- Led the management of the National hershey Account, resulting in the achievement of the National Carrier of the year award for the first time.
- Increased monthly revenue earned.
- Grew the load capacity year after year.
Timeline
Truck Sales
MHC Kenworth
06.2025 - Current
National Account Manager
Prime Inc.
05.2015 - 12.2024
Night Sort Operations Associate
UPS
10.2013 - 05.2015
Insurance Producer
Shelter Insurance
03.2013 - 05.2015
Evangel University