Summary
Overview
Work History
Education
Skills
Certification
Timeline
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William Given

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Trades Tech 3

Gwinnett County
07.2017 - Current
  • Stayed up-to-date on industry trends by attending workshops and conferences, further developing technical skills and knowledge base as a technician.
  • Implemented energy-saving initiatives through upgrading older equipment to LED technology, reducing long-term costs for municipalities while increasing sustainability efforts.
  • Enhanced traffic flow efficiency by optimizing signal timing and coordinating with other technicians.
  • Ensured pedestrian safety by maintaining crosswalk signals and ADA-compliant infrastructure.
  • Conducted thorough inspections of traffic signal systems, identifying potential issues before they became critical problems.
  • Maintained accurate records of completed work orders, ensuring transparency and accountability within the team.
  • Assisted in planning effective preventive maintenance schedules to minimize system downtime and improve reliability.
  • Reduced traffic congestion by troubleshooting and repairing signal malfunctions in a timely manner.
  • Trained new technicians on best practices for efficient repair and maintenance of traffic control devices, elevating team performance levels.
  • Promoted safe working conditions by adhering to OSHA regulations during all field tasks.
  • Performed necessary software updates on control systems, ensuring that all devices remained compatible and functioning optimally over time.
  • Coordinated with local utility companies during power outages to restore essential traffic control functionality quickly.
  • Used flagging tools such as stop and slow paddle and red flag.
  • Managed work zones using large signs and hand signals to direct traffic.
  • Patiently directed motorists towards detours and alternate routes.
  • Provided essential instructions to foremen, crew chiefs and other flaggers.
  • Calmly managed clearing of path during passage of emergency vehicles.

HVAC Technician

Knights Heating And Air
07.2016 - 07.2017
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
  • Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
  • Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
  • Repaired and replaced motors, bearings and belts.
  • Worked overtime, holidays and weekends to accommodate company needs.
  • Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.

Cashier

Bass Pro Shops
12.1996 - 04.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Machinist

Count On Tools
08.2016 - 10.2016
  • Inspected completed parts to verify compliance with specifications and quality standards.
  • Utilized micrometers and calipers to measure and verify precise tolerances.
  • Operated drill presses, lathes and milling machines to produce required parts.
  • Manually set up machinery, lathes, and grinders.
  • Adapted to frequently changing priorities in a dynamic manufacturing environment, ensuring timely completion of all assignments.
  • Demonstrated flexibility in working with various materials, including metals, plastics, and composites, to produce high-quality machined components.

Education

No Degree - Diesel Mechanics

Lincoln Technical
1524 Gallatin Ave, Nashville, TN 37206

Bachelor - Criminal Justice

Strayer University
Washington, DC
12.2027

High School Diploma -

Apalachee High School
Winder, GA
03.2016

Skills

  • Machine Learning
  • Hardware troubleshooting
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Multitasking
  • Documentation and Recordkeeping
  • Equipment Maintenance
  • Work Zone Safety
  • Electrical Wiring
  • Emergency Repairs
  • Construction work understanding

Certification

  • IMSA Level 1
  • IMSA Workzone Safety
  • IMSA Level 2
  • IMSA Inspections
  • Fork Lift certified
  • Flagging certified
  • CPR certified
  • Class A CDL

Timeline

Trades Tech 3

Gwinnett County
07.2017 - Current

Machinist

Count On Tools
08.2016 - 10.2016

HVAC Technician

Knights Heating And Air
07.2016 - 07.2017

Cashier

Bass Pro Shops
12.1996 - 04.2017

No Degree - Diesel Mechanics

Lincoln Technical

Bachelor - Criminal Justice

Strayer University

High School Diploma -

Apalachee High School

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William Given