Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

William Gold

Evanston,IL

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Strong communication and listening skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Personal Trainer

Self Employed
09.2022 - Current
  • Maintained detailed records of all client interactions including progress notes, goal tracking updates allowing for easy assessment adjustments when needed.
  • Educated clients on proper exercise techniques, reducing risk of injury during workouts.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Maintained up-to-date knowledge of fitness training methods to inform approach.

Agent in Charge

Zen Leaf
09.2021 - 09.2022
  • Provided exceptional customer service.
  • Provided support and training to dispensary staff at the direction of the Assistant Dispensary Manager.
  • Assisted in regular inventory cycle counts to ensure accurate levels and report any discrepancies to retail leadership.
  • Obtained cannabis product from the vault and provided to budtenders for sale.
  • Assisted customers and helped them navigate through their cannabis education journey.
  • Verified all product was tagged in accordance with state and local regulations.
  • Supported the inventory manager with reconciliation of physical inventory within state tracking system and POS systems to ensure all information was accurately reporting to the state and no malfunctions of POS system and scales are occurring.
  • Reviewed online orders to ensure accuracy before pick-up.
  • Accurately handled cash transactions, including bank drops and daily payouts as needed.
  • Provided customers with information on types, methods, and efficacy of various cannabis products.
  • Processed transactions at the POS and ensure the state monitored inventory system accurately updates the amount of product available.

Budtender

Zen Leaf
06.2021 - 09.2021
  • Provided excellent customer service.
  • Trained to consult with medical patients.
  • Operated cash registers and debit machines.
  • Organized orders in the vault.
  • Handled inventory control
  • Followed all state regulations involving sales and customer documentation.

Barista

Starbucks
01.2017 - 05.2021
  • Helped management keep adequate supply on hand by notifying of shortages.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Education

Communication

Northeastern Illinois University
Chicago, IL

High School Diploma -

Depaul College Prep
3333 N. Rockwell St.
06.2014

Skills

  • Communication and writing skills
  • Strong customer service skills
  • Fast learner
  • Reliable
  • Conflict management
  • Computer skills

Certification

NASM Personal Training Certification.

Timeline

Personal Trainer

Self Employed
09.2022 - Current

Agent in Charge

Zen Leaf
09.2021 - 09.2022

Budtender

Zen Leaf
06.2021 - 09.2021

Barista

Starbucks
01.2017 - 05.2021

Communication

Northeastern Illinois University

High School Diploma -

Depaul College Prep

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William Gold