William Gottschalk
Garland,TX
Summary
Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Team Lead
Academy Sports Outdoors
Garland, TX
08.2022 - Current
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Developed strategies to increase team productivity and improve customer service levels.
- Trained new staff in relevant processes and procedures.
General Contractor
Contractor
08.2021 - Current
- Instillation of privacy curtains for hospitals
- Taking measurements and installing for commercial and residential blinds, shades and shutters
- Fence building and framing.
Schwan's, Dallas - Route Salesman
Schwan's
Dallas
03.2021 - 08.2021
- Sales and delivery of frozen foods to residential customers
- Running a daily route of pre-orders while obtaining add on sales at the door.
Aramark, Dallas - Route Salesman
Aramark
Dallas
09.2017 - 09.2020
- Loading and unloading inventory for the day
- Servicing customers with uniform and restaurant supplies
- Responsible for record keeping of customer invoices for billing purposes.
Frito Lay, Dallas - Route Salesman
Frito Lay
Dallas
03.2017 - 09.2017
- Deliver food products to grocery customers
- Built and maintained new customer relationships
- Responsible for record keeping of customer invoices for billing purposes.
LKQ, Hutchins - Route Salesman
LKQ
Hutchins
01.2014 - 03.2017
- Delivered salvaged parts to automotive and paint shops
- Built and maintained new customer relationships
- Responsible for record keeping of customer invoices for billing purposes.
Firestone, Dallas - Service Manager
Firestone
Dallas
10.2003 - 10.2013
- Supervised and assisted in management of a million dollar service department
- Consistently exceeded regional annual sales target by 20%
- Developed comprehensive training programs for new sales associates
- Evaluated operational records and reports to project sales and determine profitability
- Built crucial relationships with customers and community to establish long-term business growth
- Attended regular sales and management training courses
- Implemented best practices in day to day operations.
Maytag, Dallas - Sales Associate
Maytag
Dallas
11.2001 - 09.2003
- Maintained knowledge of current sales and promotions, policies regarding security practices as well as payment and exchanges
- Contacted customers via phone and email in response to direct inquiries
- Promptly resolved all customer complaints.
Best Buy, Plano - Appliance Department Supervisor
Best Buy
Plano
03.2000 - 10.2001
- Supervised in the selling of a variety of major brand appliances
- Increased revenues by 10% within the first year as Department Supervisor
- Planned and directed staff training
- Conducted employee performance evaluations
- Developed quarterly and annual sales department budgets
- Reviewed operational records and reports to project sales and determine profitability.
Aramark, Dallas - Route Salesman
Aramark
Dallas
02.1999 - 03.2000
- Delivered office beverage supplies
- Conducted daily and monthly inventory of products
- Built and maintained new customer relationships
- Responsible for record keeping of customer invoices for billing purposes.
Education
High School Diploma -
Garland High School
05.1996
Certification
Firestone Management Certification
Qualifications Summary
Talented sales professional with over 30 years experience in sales and management. Effective in multitasking and reaching sales targets. Experienced in all facets of inside sales, outside sales, customer service and training. Builds loyalty and long-term relationships with customers.
Timeline
Team Lead
Academy Sports Outdoors
08.2022 - Current
General Contractor
Contractor
08.2021 - Current
Schwan's, Dallas - Route Salesman
Schwan's
03.2021 - 08.2021
Aramark, Dallas - Route Salesman
Aramark
09.2017 - 09.2020
Frito Lay, Dallas - Route Salesman
Frito Lay
03.2017 - 09.2017
LKQ, Hutchins - Route Salesman
LKQ
01.2014 - 03.2017
Firestone, Dallas - Service Manager
Firestone
10.2003 - 10.2013
Maytag, Dallas - Sales Associate
Maytag
11.2001 - 09.2003
Best Buy, Plano - Appliance Department Supervisor
Best Buy
03.2000 - 10.2001
Aramark, Dallas - Route Salesman
Aramark
02.1999 - 03.2000
High School Diploma -
Garland High School
Firestone Management Certification
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