William Grametbaur
Carlin,NV
Summary
Strategic Operations Manager with expertise in team leadership and customer service. Skilled in optimizing service efficiency and training staff to elevate performance standards. Committed to developing a knowledgeable workforce and enhancing customer experiences through effective training and leadership.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Manager
Loves Travel Stop
Carlin, Nevada
05.2025 - Current
- Supervised daily operations, enhancing service efficiency and driving customer satisfaction.
- Led cashier team, ensuring prompt customer service and accuracy in transactions.
- Trained new employees on company policies and service standards, fostering a knowledgeable workforce.
- Processed customer transactions accurately and efficiently at a busy retail environment.
- Assisted customers with product inquiries and provided excellent service support.
- Maintained a clean and organized checkout area to enhance customer experience.
- Managed cash drawer, ensuring accuracy and compliance with company policies.
Driver
Redi Services Llc
Carlin, Nevada
06.2024 - 02.2025
- Transported goods efficiently across designated routes and schedules.
- Documented deliveries and vehicle inspections to uphold compliance and accountability.
- Coordinated with dispatch to ensure timely service and delivery updates.
- Facilitated loading and unloading of cargo to streamline operations.
- Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
Driver
Cox Field Service
Carlin, Nevada
06.2022 - 12.2024
- Maintained vehicle cleanliness and performed routine safety checks regularly.
- Communicated effectively with dispatch to confirm delivery schedules and routes.
- Assisted in loading and unloading cargo to secure transport and prevent damage.
- Navigated various routes using GPS systems to optimize travel efficiency.
- Adhered to traffic laws and company policies for safe driving practices.
- Managed delivery paperwork, ensuring accuracy in receipts and logs for compliance.
- Monitored road conditions during trips to make timely adjustments for safety and efficiency.
- Maintained accurate logs of vehicle inspections and repair status.
- Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
Haul Truck Driver
Ledcor Group
Eureka, Nevada
02.2022 - 05.2022
- Operated haul trucks to transport materials across job sites, ensuring safe delivery and compliance with safety standards.
- Conducted routine inspections of equipment to ensure operational readiness.
- Adhered to safety regulations and protocols during all hauling operations.
- Communicated effectively with supervisors regarding load statuses and site conditions.
- Coordinated with dispatchers on routes and progress updates, facilitating timely material transport.
- Performed pre-trip inspections of haul truck and equipment to verify operational safety and readiness.
Water Truck Driver
Timberline Drilling
Elko, Nevada
03.2021 - 09.2021
- Operated water truck to ensure efficient water delivery for drilling operations across diverse terrains.
- Conducted routine inspections on equipment for safety compliance.
- Delivered water to construction sites, farms, and other locations, ensuring timely access to necessary resources.
- Monitored weather conditions to optimize routes, enhancing safety and reliability during adverse weather conditions.
- Assisted with loading and unloading of water tanks and pumps onto the truck bed using a forklift or crane.
- Performed pre-trip inspections of the truck before each shift.
Prep Worker
Als Minerals
Elko, Nevada
06.2020 - 03.2021
- Operated machinery for safe and efficient material handling, minimizing risks.
- Maintained cleanliness and organization of work area to uphold safety standards.
- Prepared raw materials for processing in mineral production.
- Followed safety protocols during all phases of material preparation.
- Cleaned surfaces with appropriate sanitizer solutions between tasks to maintain a safe work environment.
- Monitored inventory levels and promptly reported shortages to ensure uninterrupted operations.
Driver
SST
Elko, Nevada
12.2018 - 04.2020
- Transported goods across designated routes, ensuring timely deliveries.
- Delivered goods and services to customers on time and in excellent condition.
- Assisted in loading and unloading freight, maintaining organization and safety in the warehouse.
Over the Road Truck Driver
Giltner Inc
Jerome, Idaho
04.2016 - 05.2018
- Operated long-haul trucks across various states, achieving on-time deliveries and enhancing customer satisfaction.
- Ensured compliance with federal and state transportation regulations, contributing to safe and legal operations.
- Performed routine vehicle inspections and conducted necessary maintenance checks.
- Managed cargo loading and unloading, securing freight to prevent damage during transport.
- Adhered to safety protocols during all driving operations and on-site activities.
Oil Field worker
8Ball Trucking
Vernal, Utah
11.2014 - 03.2016
- Transported materials and supplies to various job sites, ensuring timely delivery for operational efficiency.
- Operated drilling equipment to extract oil and gas efficiently.
- Monitored environmental conditions during drilling activities, ensuring compliance with regulations and minimizing environmental impact.
- Installed, repaired, and maintained pipelines, pumps, valves, separators, storage tanks, and other related equipment.
- Ensured compliance with environmental regulations when working on rigs located offshore or near environmentally sensitive areas.
- Calibrated instruments used in measuring flow rates of crude oil or natural gas products.
- Manipulated sections of pipe and drill during drilling.
- Set up and dismantled drilling rig and equipment, facilitating smooth transitions between job sites.
Water truck driver
Flint Energy
Vernal, Utah
01.2013 - 10.2014
- Delivered water to drilling sites per established schedules and protocols.
- Assisted with loading and unloading of water tanks and pumps onto the truck bed using a forklift or crane.
- Reviewed delivery documents and orders and reported errors to supervisor.
Field Service Technician
Franks Casing
Williston, North Dakota
01.2012 - 12.2013
- Installed and maintained casing equipment on-site, ensuring functionality for diverse client operations.
- Calibrated instruments and controls to verify performance and uphold quality standards.
- Conducted routine inspections to identify potential problems before they escalate.
- Operated hand tools and power equipment, adhering to corporate safety procedures to prevent accidents.
Education
High School Diploma -
Valley View High School
Moreno Valley, CA06-1998
Skills
- Operations supervision
- Employee training
- Staff development
- Team leadership
- Cash management
- Sales reporting
- Customer service
- Attention to detail
- Time management
- Communication skills
- Verbal and written communication
- Flexible schedule
- Driving and transportation
- Vehicle inspection
- Loading and unloading
- Vehicle maintenance
- Commercial driving
- Verbal and written communication
Certification
- Class A
Timeline
Manager
Loves Travel Stop
05.2025 - Current
Driver
Redi Services Llc
06.2024 - 02.2025
Driver
Cox Field Service
06.2022 - 12.2024
Haul Truck Driver
Ledcor Group
02.2022 - 05.2022
Water Truck Driver
Timberline Drilling
03.2021 - 09.2021
Prep Worker
Als Minerals
06.2020 - 03.2021
Driver
SST
12.2018 - 04.2020
Over the Road Truck Driver
Giltner Inc
04.2016 - 05.2018
Oil Field worker
8Ball Trucking
11.2014 - 03.2016
Water truck driver
Flint Energy
01.2013 - 10.2014
Field Service Technician
Franks Casing
01.2012 - 12.2013
High School Diploma -
Valley View High School