Terrence Harris
Pensacola
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Seasoned Manager with broad experience in both team leadership and project delivery. Possess strong strategic planning abilities, coupled with the capability to coordinate operational initiatives for maximum efficiency. Proven track record of driving process improvements, enhancing productivity, and implementing innovative solutions. Skilled in building strong relationships across all levels of an organization to achieve business goals.
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
15
15
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Manager
Wendy's
Pensacola
11.2021 - 08.2025
- Supervised daily operations to ensure efficient restaurant functionality.
- Trained and mentored staff on customer service best practices.
- Managed inventory levels to maintain optimal stock for food preparation.
- Implemented food safety procedures to comply with health regulations.
- Resolved customer complaints promptly to enhance satisfaction levels.
- Monitored cash handling practices to ensure accurate financial transactions.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Team Member
Brightveiw Landscape
Atlanta
06.2021 - 12.2021
- Assisted in landscape design and installation projects for residential properties.
- Operated landscaping equipment to maintain lawns and gardens efficiently.
- Collaborated with team members to complete projects on schedule and within guidelines.
- Maintained tools and equipment, ensuring they were clean and in good condition.
Pallet Builder
Freshly markets
Atlanta
02.2021 - 06.2021
- Constructed pallets using various materials and tools for product stability.
- Inspected finished pallets for quality and compliance with safety standards.
- Collaborated with team members to streamline pallet assembly processes.
- Maintained a clean and organized workspace to enhance efficiency.
Plumber's Assistant
U save plumbing
Pensacola
09.2016 - 09.2020
- Assisted plumbers in installing and repairing various plumbing systems.
- Prepared tools and materials for daily plumbing tasks and projects.
- Maintained cleanliness and organization of job sites during plumbing operations.
Laborer
Labor Finders
Pensacola
09.2010 - 09.2014
- Operated various hand tools and machinery for construction projects.
- Maintained cleanliness and organization of worksite to ensure safety.
- Assisted in loading and unloading materials from trucks and containers.
- Collaborated with team members to complete tasks efficiently.
- Followed safety protocols to minimize risks on job sites.
- Supported skilled tradespeople by providing necessary materials and assistance.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
Dishwasher
IHOP
Pensacola
09.2013 - 03.2014
- Cleaned dishes, utensils, and cooking equipment efficiently during peak hours.
- Organized dishwashing area to maintain a safe and tidy workspace.
- Assisted kitchen staff by providing clean supplies quickly as needed.
- Operated industrial dishwashers and ensured proper sanitation standards were met.
- Communicated with team members to prioritize cleaning tasks during busy shifts.
- Monitored cleanliness of kitchen tools and reported any damage or issues promptly.
- Supported restaurant operations by maintaining a steady flow of clean dishes.
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
Education
NA - Paralegal Studies
Virginia College
Pensacola, Florida 09.2014 - 05.2015
Skills
- Staff training
- Customer service
- Inventory management
- Food safety compliance
- Cash handling
- Project planning
- Team collaboration
- Quality assurance
- Operations supervision
- Problem solving
- Conflict resolution
- Effective communication
- Time management
- Team leadership
- Decision-making
Certification
Safe serve
Timeline
Manager
Wendy's
11.2021 - 08.2025
Team Member
Brightveiw Landscape
06.2021 - 12.2021
Pallet Builder
Freshly markets
02.2021 - 06.2021
Plumber's Assistant
U save plumbing
09.2016 - 09.2020
NA - Paralegal Studies
Virginia College
09.2014 - 05.2015
Dishwasher
IHOP
09.2013 - 03.2014
Laborer
Labor Finders
09.2010 - 09.2014