William Green
Chicago,IL
Summary
Seasoned Operations Manager and talented leader with 9+ years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture.
Overview
9
9
years of professional experience
Work History
Change Operations Manager Inventory Control/Learning and Development Specialist
Amazon Robotics/ Reverse Logistics
05.2019 - Current
- Since joining Amazon Fulfillment, I was given the opportunity to have worked in multiple locations and in many different facets of the business, returns & fulfillment
- While in operations I have been a part of two launch teams that were responsible for the assimilation of new robotic facilities opened around the US
- During that time, I have managed direct and indirect employees ranging 500 to 1200+ at any given time
- Currently operating in a dual role that is responsible for manager and associate hiring and employee development of over 3,000 + associates
- The span of control for this position also consist of managing a team of quality managers and data analytics that are responsible for over 1.2 billion dollars of inventory and its accuracy
- Being the IC operations manager, you are not only responsible for the quality and learning of the building but the buildings cultural growth but identity with in the network as well.
- Collaborated with cross-functional teams to develop innovative solutions for complex business challenges.
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
Site Lead/General Manager
Need It Now Deliveries
02.2017 - 04.2019
- Responsible for 500-600 white glove deliveries per week for major LTL carriers
- Monitor all transportation operations, including quality control, to ensure transportation services for each client’s SOP is meet
- Responsible for overseeing the day to day operations of a 50,000 square feet warehouse
- Monitored inventory levels, ordering supplies as needed to minimize downtime due to shortages.
- Service Western Kentucky and Southern Indiana with a Fleet of 10 trucks while managing an office staff of 10
- Create weekly invoices and monitored monthly production as well as KPIs
- Increased yearly net revenue from 600,000 to 1.3 million in the 2018 fiscal year.
- Managed project timelines, ensuring successful completion within budget and on schedule.
OPERATIONS MANAGER
All My Sons Moving and Storage
03.2015 - 09.2016
- Managed the operations of multi-million-dollar logistics and shipping company
- Turned an otherwise unprofitable branch around by adjusting daily rates, lowering cost, and streamlining operations
- Hired and trained new employees for our branch, while always encouraging a professional yet family atmosphere
- Supervised up to 30 employees and a fleet of 24 trucks.
Education
Bachelor of Arts - Sociology
Kansas State University
Manhattan, KS01.2013
ASSOCIATES IN GENERAL STUDIES -
Highland Community College
01.2010
GENERAL STUDIES DEGREE -
World Harvest Bible College/Seminary
01.2009
Skills
- MS Office
- QuickBooks
- Excel
- Project Management
- Troubleshooting
- Labor Planning
- Employee Management
- Inventory Management
- Customer Relations
- Client Management
- Independent Contractor Logistical Solutions
- Data Analysis
- Performance Monitoring
- Business Development
- Process Improvement
- Customer Retention
- Strategic Partnerships
- Continuous Improvements
Accomplishments
- Big 12 Champions - 2012
- BCS Bowl Games - 2010-2013
- 2 Year Letter Man
- #1 Amzn Fulfillment Center Launches 2019, 20
Key Clients
- Wal-Mart
- Sears
- JCPenney
- Tempur-Pedic
- Averitt
- Sealy
- CRST
References
Available Upon Request
Timeline
Change Operations Manager Inventory Control/Learning and Development Specialist
Amazon Robotics/ Reverse Logistics
05.2019 - Current
Site Lead/General Manager
Need It Now Deliveries
02.2017 - 04.2019
OPERATIONS MANAGER
All My Sons Moving and Storage
03.2015 - 09.2016
Bachelor of Arts - Sociology
Kansas State University
ASSOCIATES IN GENERAL STUDIES -
Highland Community College
GENERAL STUDIES DEGREE -
World Harvest Bible College/Seminary
Similar Profiles
Nicois GordonNicois Gordon
Area Manager II at Amazon-Reverse LogisticsArea Manager II at Amazon-Reverse Logistics
THEO GKOUTSIDISTHEO GKOUTSIDIS
Process Guide at Amazon, Reverse LogisticsProcess Guide at Amazon, Reverse Logistics
Dwight MillerDwight Miller
Logistics Coordinator at Samsung LPS Reverse LogisticsLogistics Coordinator at Samsung LPS Reverse Logistics