William Groschen
Lindstrom,Minnesota
Summary
Adept Garage Door Technician with a proven track record at Lake Country Door, specializing in emergency repairs and garage door installation. Experienced with handling garage door installations and repairs efficiently. Utilizes mechanical troubleshooting skills to address and resolve issues promptly. Track record of ensuring customer satisfaction through reliable service and attention to detail.
Overview
9
9
years of professional experience
Work History
Garage Door Technician
Lake Country Door
03.2018 - 12.2023
- Recorded detailed notes on each project to maintain comprehensive client records and facilitate future service visits if needed.
- Completed complex garage door installations, ensuring long-lasting functionality and seamless operation.
- Performed routine maintenance tasks on various garage door systems to prolong their lifespan and prevent future malfunctions.
- Assisted with inventory management by accurately tracking parts used for each job, reducing waste and maintaining adequate stock levels.
- Educated clients on proper garage door usage, maintenance, and safety precautions, promoting a positive company image.
- Increased repeat business through exceptional customer service and followups.
- Provided accurate cost estimates for garage door repairs and installations, resulting in increased client trust.
- Reduced job completion times with efficient work practices, including proper use of tools and equipment.
- Assisted in training new technicians on company procedures, best practices, and safety protocols, contributing to a well-prepared team.
Service Industry
Swensons Bar and Grill
05.2015 - 02.2016
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Education
High School Diploma -
Chisago Lakes Highschool
Lindstrom, MN05-2016
Skills
- Electrical Wiring
- Emergency Repairs
- OSHA Compliance
- Garage Door Repair
- Safety Sensor Alignment
- Weather Stripping Installation
- Torsion Spring Adjustment
- Garage Door Installation
- Door Opener Troubleshooting
- Cable Replacement
- Roller replacement
- Opener Installation
- Residential Door Service
Timeline
Garage Door Technician
Lake Country Door
03.2018 - 12.2023
Service Industry
Swensons Bar and Grill
05.2015 - 02.2016
High School Diploma -
Chisago Lakes Highschool
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