Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
10
10
years of professional experience
Work History
Garage Door Installer
Kaiser Garage Doors And Gates
11.2021 - 12.2023
Improved customer satisfaction by providing efficient and high-quality garage door installations.
Ensured safety for clients by properly removing old doors and disposing of hazardous materials.
Enhanced the longevity of garage doors with thorough inspections and preventative maintenance tasks.
Delivered excellent customer service, addressing any questions or concerns during installation.
Machine Operator
Tuff Spas
01.2020 - 10.2021
Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
Complied with company and OSHA safety rules and regulations.
Followed detailed instructions to operate machines with accuracy and produce quality products.
Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Collaborated with team members to optimize production processes and improve overall performance.
Kitchen Cook
Rush Street Pizza
10.2019 - 01.2020
Enhanced kitchen efficiency by streamlining food preparation and cooking processes.
Reduced food waste by implementing proper storage techniques and inventory management.
Ensured high-quality dishes by consistently following standardized recipes and presentation guidelines.
Boosted customer satisfaction with timely meal preparation, meeting strict deadlines during peak service hours.
Overnight Janitor
Scottsdale Doggie Suites
11.2018 - 11.2019
Improved workspace cleanliness by diligently completing nightly custodial tasks and maintaining high standards of sanitation.
Enhanced employee safety by promptly addressing any potential hazards during overnight shifts.
Ensured consistent cleanliness in all areas by routinely inspecting assigned zones and addressing any issues promptly.
Promoted a healthy work environment with thorough cleaning of restrooms, break rooms, and office spaces on a nightly basis.
Delivery Driver
Panera Bread
05.2018 - 02.2019
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Maintained strong relationships with clients through proactive communication and personalized service.
Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Package Handler
Fedex
08.2017 - 03.2018
Improved package handling efficiency by implementing proper sorting and organizing techniques.
Reduced damage rates for packages through careful handling and adherence to safety protocols.
Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
Enhanced customer satisfaction by ensuring timely delivery of packages through efficient processing methods.
Pool Lifeguard
Mesquite Groves Aquatic Center
05.2014 - 03.2016
Enhanced swimmer safety by vigilantly monitoring pool activities and enforcing rules.
Reduced response time to emergencies with regular practice of first-aid and CPR procedures.
Maintained a clean and orderly pool area, ensuring a welcoming environment for patrons.
Provided exceptional customer service, addressing patron concerns and inquiries promptly and professionally.
Customer Service Associate
Walgreens
08.2015 - 02.2016
Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
Managed high call volume with exceptional time management skills, minimizing wait times for customers.
Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
Proactively sought opportunities for personal growth within the role through continuous learning initiatives.
Crew Worker
Dunkin Donuts
12.2014 - 03.2015
Collaborated with team members for successful execution of assigned tasks, resulting in high-quality outcomes.
Provided excellent customer service by greeting customers and meeting quality expectations.
Cooked, prepared and bagged food for customers.
Operated cash register to ring up final bill and process various forms of payment.
Worked front counter, drive-thru and other areas.
Education
High School Diploma -
Basha High School
5990 S Val Vista Dr. Chandler, AZ 85249
05.2016
Skills
Maintaining Equipment
Following Safety Practices
Hand Tools Proficiency
First Aid Training
Sales Techniques
Customer Service
Timeline
Garage Door Installer
Kaiser Garage Doors And Gates
11.2021 - 12.2023
Machine Operator
Tuff Spas
01.2020 - 10.2021
Kitchen Cook
Rush Street Pizza
10.2019 - 01.2020
Overnight Janitor
Scottsdale Doggie Suites
11.2018 - 11.2019
Delivery Driver
Panera Bread
05.2018 - 02.2019
Package Handler
Fedex
08.2017 - 03.2018
Customer Service Associate
Walgreens
08.2015 - 02.2016
Crew Worker
Dunkin Donuts
12.2014 - 03.2015
Pool Lifeguard
Mesquite Groves Aquatic Center
05.2014 - 03.2016
High School Diploma -
Basha High School
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