William Hamblin
Columbus,OH
Summary
Reliable employee seeking customer service position. Offering excellent communication and good judgment.
Overview
8
8
years of professional experience
Work History
Independent Contractor
VRI (Value Relationships Inc.)
Franklin, OH
11.2020 - Current
- Deliver and install medical equipment to patients.
- Process Invoices
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
Team Supervisor
Teleperformance USA
Fairborn, OH
11.2014 - 11.2019
- Developed, recommended and implemented measures to improve productivity, performance, quality and career path for staff members.
- Interacted with cross-functional support groups to manage day-to-day operations and identified and resolved operational problems using defined processes, expertise and judgment.
- Communicated policy updates and company information through team meetings, huddles and one-on-one development sessions.
- Documented coaching and development sessions, corrective actions and performance improvement plans to help staff meet key performance indicators.
Sales Associate
Radio Shack Corporation
Dayton, OH
03.2012 - 07.2012
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Maintained customer satisfaction with quick and professional handling of product returns.
Sales Associate
Office Depot Inc
Dayton, OH
04.2011 - 10.2011
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Achieved perfect attendance and on-time record.
Education
Visual Communication
Sinclair Community College
Dayton, OHHigh School Diploma -
Patterson Career Center
Dayton, OH06.2008
Skills
Computer Skills
Adobe Suites
Microsoft Word, Power Point, and Excel
Timeline
Independent Contractor
VRI (Value Relationships Inc.)
11.2020 - Current
Team Supervisor
Teleperformance USA
11.2014 - 11.2019
Sales Associate
Radio Shack Corporation
03.2012 - 07.2012
Sales Associate
Office Depot Inc
04.2011 - 10.2011
Visual Communication
Sinclair Community College
High School Diploma -
Patterson Career Center
Playing Basketball
In my free time, I play basketball with a group of friends.
Playing Basketball
In my free time, I play basketball with a group of friends.